FAQs
Top 10 questions:
Is there a cost to create a profile?
How do I create a profile?
How do I change my Privacy & Email Alert Settings?
How do I add friends and favourites to my profile?
What is the Rewards and Recognition program?
What is the difference between emails and messages?
How do I opt-in to receive the monthly community newsletter?
What is the Message Centre?
How do I manage my email and message alerts?
What is the Bookclub Directory?
Return to Community Help Menu
Is there a cost to create a profile?
It’s entirely free to join the community and create a profile.
How do I create a profile?
All you need to create a profile is an email address.
If you do not have a chapters.indigo.ca account, simply enter your first and
last name into the Sign In
section and click
on Create Account. You will then be prompted to create your profile. You can
choose to update your profile at anytime and change the information you want
to share.
If you already have a chapters.indigo.ca account, simply use your existing
user ID and password to log into the community profile. You will be prompted
for additional profile information as required.
How do I change my Privacy & Email Alert Settings?
Sign in to your profile and select the link called ‘Edit Privacy & Email Alerts’ located in the left-hand column below the area which has your interests and your photograph.
How do I add friends and favourites to my profile?
You can add friends and favourites to your profile by selecting the ‘Edit’ link in the Friends & Favourites section. When you see the Friends & Favourites page, you can search for friends within the community using the ‘Find” button, or use the “Invite Friends” button to invite people you know to join the chapters.indigo.ca community. Please note that privacy settings may limit your ability to see the "Add to Friends" link for some community members.
Recognition & Rewards Program
We reward our most active and helpful community members. To become a Top Community Member, simply use the ‘was this helpful’ feature for any community created content and create your own lists, reviews, and posts on a regular basis.
What is the difference between emails and messages?
Within the Email Alerts & Privacy Settings you are able to manage both the messages and emails you receive. Messages are received in an area of your profile titled, ‘Message Centre’ at the top right-hand corner of the page. Emails are received in your external email inbox; which you used to setup your profile.
How do I opt-in to receive the monthly community newsletter?
In order to receive the community newsletter, you’ll need to subscribe to our Email Extras program, which is managed through your Account Centre. To learn more about the monthly community newsletter sign into your profile and select ‘edit privacy & edit email alerts’ in the About You section. You are able to view a preview of the latest community newsletter and change your preferences for email alerts, plus link to your Account Centre to opt-in for the newsletter. Alternatively, you can sign directly into your account and select the box next to “Email Extras” in your Settings page.
What is the Message Centre?
The Message Centre is your source for recent activity such as: friend requests, group requests, group invitations, new group posts and comments, and recommendations. It is a prominent area on your profile that combines Messages, Community News and a new Browse section allowing you to easily explore Community content.
How do I manage my email and message alerts?
Email alerts are delivered to your external email address to keep you informed about community information concerning your friends, favourites, and groups. Additionally, you will receive the same messages in the Message Centre of your profile.
You can select which community email alerts you receive to your external email address in the Email Alerts & Privacy page. You can choose to receive email alerts for the following activities:
• When you are invited to join a group
• When you receive a recommendation from a friend
• When someone adds a post to a group you have joined or create
• When someone comments on content you create
To manage marketing emails you receive as part of the Email Extras program, please sign into your account centre.
What is the Bookclub Directory?
Our members have created hundreds of bookclubs and groups on a variety of topics, and here we showcase some of the fiction bookclubs available to on Community. + Visit the Bookclub Directory