Your Profile

How do I create a profile?
Is there a cost to create a profile?
Are there any age restrictions for creating a profile?
Who is part of the community?
How do I edit my profile?
How do I remove my profile from the chapters.indigo.ca community?
What is the Message Centre?
Why is there a Community News section?
Can I turn off the Community News section?
How often is the Community News updated?
How do I use the Browse section in the Message Centre?
How do I change the look of my profile?
What do I do if I forget or need to change my password?
Are there any restrictions for my profile image?
Who will see my profile image?
Can I use an image instead of a personal photo?
Are there any restrictions on the type of image I use for my profile avatar?



How do I create a profile?
All you need to create a profile is an email address.

If you do not have a chapters.indigo.ca account, simply enter your first and last name into the Sign In section and click on Create Account. You will then be prompted to create your profile. You can choose to update your profile at anytime and change the information you want to share.

If you already have a chapters.indigo.ca account, simply use your existing user ID and password to sign into the community profile. You will be prompted for additional profile information as required.

Is there a cost to create a profile?
It's entirely free to join the community and create a profile.

Are there any age restrictions for creating a profile?
Individuals under the age of 18 are not permitted to create a profile. Should a profile be reported and suspected as created by an individual under the age of 18, the profile may be removed at the discretion of the community administrator. Please read the Terms of Use for more information.

Who is part of the community?
We welcome all booklovers: bibliophiles, writers, editors, authors, artists, academics, publishers and of course our employees. In fact, anyone who loves to read and wants to share their enthusiasm about the written word should join our community!

How do I edit my profile?
Updating and changing your profile is easy - you can change your photograph, pen name, and add or delete your interests. All you need to do is to sign in to your profile and select the link called 'Edit' located in the left-hand column below the area which has your interests and your photograph. For a complete list of interests, be sure to select the button "Add More to Your Profile".

How do I remove my profile from the chapters.indigo.ca community?
You may modify or remove all or some of your profile information at any time by signing into your account and selecting the link called 'Edit Privacy & Email Alerts' located in the left-hand column below the area which has your interests and your photograph.

You may hide and remove content including lists, posts, groups, friends and favourites, "about me" and reviews by marking those sections as private. If you wish to deactivate your profile, including your online account, please contact the Indigo Community administrator using the email address provided. Removed information may persist in backup copies for a reasonable period of time but will not be generally available to visitors on the website.

However, please note that when you post a comment on another members' profile or content, you will not be able to remove the comment or mark it private once you've published it.

What is the Message Centre?
The Message Centre is your source for recent activity such as: friend requests, group requests, group invitations, new group posts and comments, and recommendations. It is a prominent area on your profile that combines Messages, Community News and a new Browse section allowing you to easily explore Community content.

Why is there a Community News section?
The Community News appears at the top right of everyone's profile page. It offers the Community Administrator a forum to update members with news and information, including tips on how to use the site and advance notice of new features and functionality.

Can I turn off the Community News section?
No, you cannot disable or turn off the Community News section. However, if you prefer not to see it, you may collapse the section.

How often is the Community News updated?
There is no set timeline for the messages, but generally messages are updated once a week.

How do I use the Browse section in the Message Centre?
The browse area within the Message Centre is an easy way to find important information, such as links to Community Help, FAQs our Code of Conduct and more. Plus, you’ll also find quick links to lists, reviews, posts, and other community members.

How do I change the look of my profile?
You can choose from 3 different colour backgrounds and text to personalize the look of your profile. After signing into your profile, select 'Edit' and look for the "Personalize Your Profile" section to change the colour of your profile.

What do I do if I forget or need to change my password?
Click here to send a request for your password to be reset. An email will be sent to the external email address you provided when you create your profile or online account. The email will contain instructions for creating a new password.

Are there any restrictions for my profile image?
You are not allowed to use any images you do not own or have the permission to distribute. Additionally, we do not allow any images that could be construed as pornographic or violent. For more details, please read the Terms of Use and Acceptable Use Policy.

Who will see my profile image?
You determine who sees your profile picture. If you mark your profile private, only you can see your profile picture. If you mark your profile as "friends-only", only your friends will see your picture. If you're profile is marked public, everyone will see your picture. Remember, if your profile is public, anytime you write a review, or create a post associated with an item, your picture will be located on the product page as well.

Can I use an image instead of a personal photo?
If you prefer not to use a personal photo, you can select from one of the images provided under the label "avatar".

Are there any restrictions on the type of image I use for my profile avatar?
You may upload JPEG, GIF or PNG files, with a maximum size of 100k.