Shipping and Handling: Times, Rates and Methods
What shipping methods are available and how much do they cost?
At chapters.indigo.ca, we strive to deliver your order in the fastest, most efficient manner possible. Your shipping and handling method and address, along with the type of item and its availability, determine how long it takes to get your order and how much it will cost to get it there. Below are some basic guidelines for shipping rates and estimated shipping times. For pre-order shipping information please go to our Preorder page
Within Canada
| Shipping method: |
Quick Ship Courier Service (Greater Toronto Area only) |
| Rate in CDN $: |
$7.95 per order, plus $2.95 per item. |
| Estimated arrival time |
Same day when ordered by 10 AM, Monday - Friday (except holidays)
Next business day when ordered after 10 AM, Monday - Thursday
Next business day when ordered after 10 AM Friday - Sunday
For complete details,click here. |
| Shipping method: |
Premium Shipping and Handling |
| Rate in CDN $: |
$4.99 per order, plus $2.49 for each item. |
| Estimated arrival time |
2-4 business days from date of shipment. |
| Shipping method: |
Free Shipping and Handling |
| Rate in CDN $: |
Free with orders over $39.
Some restrictions apply. |
| Estimated arrival time: |
3-9 business days from date of shipment. |
*Free Shipping: Most orders totaling $39 or more after discounts and coupons and before taxes are eligible for free shipping within Canada.
See
Free Shipping Terms and Conditions.
What if I'm not home to receive my package?
If the carrier attempts to make a delivery and no one is home, they may look for a
safe place to leave your package, such as a milk box, porch or garage. Otherwise, they'll leavea delivery notice indicating where and when you can pick up your package - typically at yourlocal post office.
Shipping to the United States
| Shipping method: |
US Destination Shipping* |
| Rate in CDN $: |
$7.95 per order, plus $1.95 for each item. |
| Estimated arrival time: |
2-3 weeks from date of shipment. |
*Any duties or taxes levied against packages arriving from outside the United States are
determined by U.S. Customs and Immigration and are the responsibility of the recipient.
Shipping to an International Address (outside Canada and the U.S.)
| Shipping method: |
International Shipping* |
| Rate in CDN $: |
$10.95 per order , plus $3.95 for each item. |
| Estimated arrival time: |
4-8 weeks from date of shipment. |
*Please review the
international destinations we ship to.
*Any duties or taxes levied against packages arriving from outside the destination country aredetermined by local Customs and Immigration agencies and are the responsibility ofthe recipient.
Used and Rare Items: All Shipping Destinations
Owing to their uniqueness and value, Used or Rare Items are shipped and priced differently from regularly stocked items using the following guidelines:
| Shipping method |
Rate in CDN $ |
| Canada: Used Item Shipping |
$6.49 per used item. |
| United States: Ground Mail |
$7.99 per used item. |
| International: International Ground Mail |
$14.98 per used item. |
| Estimated arrival time: |
3-4 weeks from shipping date for Canada and US orders.**
4-8 weeks from shipping date for International orders.** |
*Cost includes hand-inspection, priority shipping and full insurance. "Rare/Valuable item"status is indicated on the product page.
**Any duties or taxes levied against packages arriving from outside the destination country aredetermined by local Customs and Immigration agencies and are the responsibility of the recipient.
Find out more about estimated delivery times in our help article,
When will I get my Order?.