"Inspiring, coaxing, guiding, and mentoring, Cloke and Goldsmith
take us through a systemic approach of waking up organizations and
employees. This is a book for everyone, guiding us to what good
management and worker goals should be and can be when they are one.
By stressing equally the goals of management and the needs of
employees, they have found the road to long-term productivity."
-Piedad Robertson, president, Santa Monica College, and former
Secretary of Education, Commonwealth of Massachusetts
"This book evokes the "aha" phenomenon. You will recognize
immediately the somnolent state of many workers whom Cloke and
Goldsmith describe. In a wonderfully written book, these incredibly
wise and humane organizational experts approach the problem of
workers'' apathy with the keen eye of the clinician, the
clear-mindedness of the theoretician, and the empathic heart of the
gifted therapist. The Art of Waking People Up is a real
gem!" -Jean Lipman-Blumen, Thornton F. Bradshaw Professor of Public
Policy and Organizational Behavior, Peter F. Drucker Graduate
School of Management, Claremont Graduate University; author,
Connective Leadership: Managing in a Changing World
"Cloke and Goldsmith bring a basic tenet of civics to business
organizations: personal responsibility and involvement. Their
notion of a democratic corporation is both inspired and critically
necessary. The principles of leadership and citizenship replace
hierarchical management doctrine, establishing a collaborative
process that promotes both organizational and personal growth."
-Terry Fitzpatrick, senior vice president, business operations,
Sesame Workshop
"A greatly needed and practical wake-up call to companies and
individuals for transforming suffocating environments into dynamic,
democratic, and personally fulfilling organizations." -James E.
Austin, McLean Professor of Business Administration, Harvard
Business School