In perhaps the most creative and authoritative book on sensory
branding ever written, international business legend Martin
Lindstrom reveals what the world''s most successful branding
companies do differently -- integrating touch, taste, smell, sight,
and sound -- with startling and measurable results.
Based on the largest study ever conducted on how our five senses
affect the creation of brands, BRAND sense explains Martin
Lindstrom''s innovative six-step program for bringing brand
building into the twenty-first century. The study, covering over a
dozen countries worldwide, was conducted exclusively for this book
by Millward Brown, one of the largest business research
institutions in the world. Drawing on countless examples of both
product creation and retail experience, Lindstrom shows how to
establish a marketing approach that appeals to all the senses, not
simply the conventional reliance on sight and sound. Research shows
that a full 75 percent of our emotions are in fact generated by
what we smell, and the author explains how to capitalize on that
insight. Included are innovative tools for evaluating a brand''s
place on the sensory scale, analyzing its future sensory potential,
and enhancing its appeal to reach the broadest base of consumers.
Lindstrom lists the top twenty brands for the future based on their
sensory awareness. (The top three? Singapore Airlines, Apple, and
Disney.)
Among the book''s many fascinating factual highlights are the
following:
- That gratifying new-car smell that accompanies the purchase of
a new car is actually a factory-installed aerosol can containing
"new-car" aroma.
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- Kellogg''s trademarked crunchy sound and feel of eating
cornflakes was created in sound labs and patented in the same way
that the company owns its recipe and logo.
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- Singapore Airlines has patented a scent that is part of every
female flight attendant''s perfume, as well as blended into the hot
towels served before takeoff, and which generally permeates their
entire fleet of airplanes.
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- Starbucks'' sensory uniqueness is far less strongly associated
with the smell and taste of coffee than with the interior design of
its cafés and its green and white logo.
Hailed as the "World''s Brand Futurist" by the BBC, Martin
Lindstrom is one of the world''s top entrepreneurial visionaries,
who has changed the face of global marketing with twenty years of
hands-on experience as an advertising CEO and adviser to Fortune
500 companies. Firmly steeped in scientific evidence and featuring
sensory secrets of the most successful brand names, BRAND
sense reveals how to transform marketing strategies into
positive business results that no brand builder can afford to
ignore.