3.5 stars
Malcolm Gladwell is studying first impressions and our unconscious
reactions to our encounters with various people and things. I'm not
sure I'm summarizing very well, but I think first impressions and
unconscious reactions do mostly sum it up.
I thought this was quite interesting. Some anecdotes that stuck out
for me include how the New Coke came about and the reason for its
downfall, how some people can just read people... I guess a lot of
it is that they are trained, whether for a specific purpose (to
watch married couples discuss a point of consternation or just
trained in facial expression) or for a job. I also thought the info
on facial expressions was fascinating! Overall, good book, very
interesting.