Most of my successes have come from acting on my instincts. Blink
has given me some insights as to why.
Whether it's a museum curator examining a Greek statue, a military
general monitoring a battle field or a tennis coach watching a
match, the best ones always have some intangible way of seeing more
than the rest of us. It is almost as though they have a sixth sense
for what comes next.
In Blink, Gladwell takes us through the process of finding out what
makes these people as good as they are. By talking to military men,
tennis coaches, neurologists and pyschologists, he finds out that
each of us operate mentally at 2 levels: one conscious, the other
not. It is this unconscious level that seems to separate people at
the core.
This unconscious thought tells us when to talk to a stranger and
when to keep to ourselves. It allows me to read a room at a
business meeting and know when to offer a joke or stay serious.
And I believe it helps me to suss out the best kernels of
information during a market research session...it's not what the
subjects say verbatim but what they say unconsciously--through a
combination of words, tone, body language and facial tics--that
really matters. That's when you find out what they really think (or
more importantly, how they really feel) about your product or
service.
A consistent aggravation I have with Gladwell, however, is that
while he resets the bar to a new level, he doesn't typically offer
solutions as to how to get to that new ideal: in this case, the
ability to harness the unconscious thought process to improve your
performance in life.
Perhaps in just making us aware of these processes, he is helping.
It has definitely made me re-examine my environment when intuition
checks in and tells me something is about to change."