Dining Room & Banquet Management

This best-selling restaurant management text is designed to prepare you for managing dining rooms and banquets in restaurants, hotels, and resorts. The first section emphasizes the history, importance, and proper guidelines of service along with the appearance and sanitation of the restaurant and its staff. The second section is designed to demonstrate proper methods of managing service in an a la carte restaurant. The final section includes how to effectively manage banquets. This book is a combination of established research, personal observations and interviews with successful individuals who excel in providing excellent service in dining room and banquet management. Key features: a "hands-on" text that offers step-by-step instruction; effective service techniques for both a la carte and banquets; helpful hints, suggestions, and tips are offered throughout; and all-new and integrated material on sanitation.

This text is designed to be a manager's guide for successful service. It is broken down into three parts. The first section emphasizes the history, importance and proper guidelines of service along with the appearance and sanitation of the restaurant and its staff. Part two is designed to teach an individual proper methods to manage service in an ala carte restaurant. And the final part includes how to effectively manage banquets. Multiple examples are given demonstrating correct and incorrect service. This book is a combination of established research plus personal observations and interviews with successful individuals who excel in providing excellent service in dining room and banquet management.