Flat Army: Creating a Connected and Engaged Organization

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Flat Army: Creating a Connected and Engaged Organization

by Dan Pontefract

Wiley | March 25, 2013 | Hardcover |

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Arms you with powerful tools for overcoming resistance to change and creating a culture of collaboration, engagement, and employee empowerment

Your people are your most valuable asset, and if you want them to excel (and your profits to soar), you''ll need to abandon your traditional command-and-control management style and adopt a collaborative, open leadership approach-one that engages and empowers your people. While this isn''t a particularly new idea, many leaders, while they may pay lip service to it, don''t really understand what it means. And most of those who do get it lack the skills for putting it into practice. In Flat Army you''ll find powerful leadership models and tools that help you challenge yourself and overcome your personal obstacles to change, while pushing the boundaries of organizational change to create a culture of collaboration.

  • Develops an integrated framework incorporating collaboration, open leadership, technologies, and connected learning
  • Shows you how to flatten the organizational pyramid and engage with your peoples in more collaborative and productive ways-without undermining your authority
  • Explains how to deploy a Connected Leader mindset, a Participative Leader Framework, and a Collaborative Leader Action Model
  • Arms you with powerful tools for becoming a more visible leader who demonstrates the qualities and capabilities needed to become an agent of positive change

Format: Hardcover

Dimensions: 328 Pages, 6.3 × 9.06 × 0.79 in

Published: March 25, 2013

Publisher: Wiley

Language: English

The following ISBNs are associated with this title:

ISBN - 10: 1118529790

ISBN - 13: 9781118529799

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– More About This Product –

Flat Army: Creating a Connected and Engaged Organization

Flat Army: Creating a Connected and Engaged Organization

by Dan Pontefract

Format: Hardcover

Dimensions: 328 Pages, 6.3 × 9.06 × 0.79 in

Published: March 25, 2013

Publisher: Wiley

Language: English

The following ISBNs are associated with this title:

ISBN - 10: 1118529790

ISBN - 13: 9781118529799

Table of Contents

Acknowledgments x CHAPTER 1: THE MONA LISA IS SO SMALL! 1 My Fears 5 Whose Job Is Leadership, Anyway? 7 Engaging Defi nitions 9 Why Is Engagement Good? 14 Why Is Disengagement Bad? 16 The Organization vs. Life Itself 18 Why This Book? Why “Flat Army”? 20 CHAPTER 2: HOW’D WE GET SO RIGID? 27 The Grocery Store of Hierarchy 29 Monarchy as a Catalyst? 32 War Games and the Industrial Revolution 34 The Dark Side 36 Organizational Learned Helplessness 41 CHAPTER 3: THE CONNECTED LEADER 46 Open Says Me 48 The Connected Leader Chasm 50 Falling into the Chasm 52 From the Harmful to the Hopeful 55 An Apple Story 55 A Johnson & Johnson Story 57 The Flat Army Philosophy 60 The Connected Leader Attributes (CLA) 61 The Three Be’s of General Sherman 63 The Participative Leader Framework 67 The Collaborative Leader Action Model 69 The Pervasive Learning and Collaboration Technologies Models 70 CHAPTER 4: BECOMING A CONNECTED LEADER 72 Trusting 74 Involving 77 Empathizing 79 Developing 82 Communicating 86 CHAPTER 5: BEING A CONNECTED LEADER 90 Analyzing 92 Deciding 95 Delivering 98 Cooperating 101 Clowning 105 CHAPTER 6: BEYOND THE CONNECTED LEADER 110 Coaching 112 Measuring 116 Exploring 119 Adapting 122 Bettering 125 CHAPTER 7: THE PARTICIPATIVE LEADER FRAMEWORK 132 The Untutored Eye 132 Say It Forward 134 Guanxi 136 Autopoiesis 139 Know Who You Know: Neighbor Networks 140 Putting It All Together 145 The Participative Leader Framework 146 Continuous 147 Authentic
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From the Publisher

Arms you with powerful tools for overcoming resistance to change and creating a culture of collaboration, engagement, and employee empowerment

Your people are your most valuable asset, and if you want them to excel (and your profits to soar), you''ll need to abandon your traditional command-and-control management style and adopt a collaborative, open leadership approach-one that engages and empowers your people. While this isn''t a particularly new idea, many leaders, while they may pay lip service to it, don''t really understand what it means. And most of those who do get it lack the skills for putting it into practice. In Flat Army you''ll find powerful leadership models and tools that help you challenge yourself and overcome your personal obstacles to change, while pushing the boundaries of organizational change to create a culture of collaboration.

  • Develops an integrated framework incorporating collaboration, open leadership, technologies, and connected learning
  • Shows you how to flatten the organizational pyramid and engage with your peoples in more collaborative and productive ways-without undermining your authority
  • Explains how to deploy a Connected Leader mindset, a Participative Leader Framework, and a Collaborative Leader Action Model
  • Arms you with powerful tools for becoming a more visible leader who demonstrates the qualities and capabilities needed to become an agent of positive change

From the Jacket

FLAT: to be on a level surface, not in a hierarchy

ARMY: a large group of people who share similar aims or beliefs

FLAT ARMY: an unobstructed flow of corporate commonality

About the Author

Dan Pontefract is the Head of Learning & Collaboration at TELUS (www.telus.com). He is responsible for the overarching leadership development, learning and collaboration strategy for the company. He has driven a philosophical and cultural shift in the way TELUS views and experiences learning. Called "Learning 2.0", it's a social, informal and formal learning and collaboration model for all 40,000+ team members, bringing TELUS to the forefront of learning leadership. Dan also championed the introduction of the TELUS Leadership Philosophy (TLP), an open and collaborative-based leadership framework for all TELUS team members, alongside a litany of social collaboration technologies.

When he's not cycling, he's goofing around with Denise, Claire, Cole and Cate. You can reach him at www.danpontefract.com.

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