Presented are ideas like giving sincere compliments, not criticizing others, smiling, being a good listener, making others feel important, remembering people's names, encouraging others, indirectly call attention to other people's mistakes, asking questions instead of giving orders, etc....

When I started out in sales some 40 years ago this one book led me to great success in my career. PASSIVE sales and marketing as taught by Dale Carnegie is still applicable today just as it was when I first read the book.

Gunther G. - GENGRO4success - http://gengro.ca

This book is the finest in quality. A good book for several age levels. Dale summarizes the basic simple attitudes anyone can use to acheive their desires.
This book gratifies the reader information and the motives for becoming a better person and acquiring a healthier lifestyle.

This is a more-than-excellent book. I heard that it comes 2nd most selling book after the Bible. And it certainly deserves that ranking. So far I read this book four times, and I'm loking for the book on tapes so I can listen to it frequently while driving. The book was written in the 1930's, but it is still the best book written on people skills, that can be used at home, at work, with strangers, and everywhere. One of the best investments that can be made.