I'm not the type to write a review but I finished this book a few days after I bought it and that alone was a first for me and worth sharing. It's a good read and Dr. Jensen is a masterful storyteller. I've been in the corporate world for 12 years and although I like what I do, I get very frustrated by the politics and lack of "real" support from management. There are many valuable skills and techniques in this book that the business community needs to take advantage of. If all of us got just a little better at developing people, I think we would be shocked by the ripple effect and the overall impact to the bottom line.