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Average rating: 5/5

Based on 3 ratings

Trust Agents: Using the Web to Build Influence, Improve Reputation, and Earn Trust

by Chris Brogan, Julien Smith

John Wiley & Sons | August 7, 2009 | Hardcover

How to tap the power of social software and networks to build your business

In Trust Agents, two social media veterans show you how to tap into the power of social networks to build your brand''s influence, reputation, and, of course, profits. Today''s online influencers are web natives who trade in trust, reputation, and relationships, using social media to accrue the influence that builds up or brings down businesses online.

The book shows how people use online social tools to build networks of influence and how you can use those networks to positively impact your business. Because trust is key to building online reputations, those who traffic in it are "trust agents," the key people your business needs on its side.

  • Delivers actionable steps and case studies that show how social media can positively impact your business
  • Written by authors with over ten years of online media experience
  • Shows you how to build and wield influence online to benefit your brand
  • Combines high-level theory with practical step-by-step guidance

If you want your business to succeed, don''t sit on the sidelines. Instead, use the Web to build trust with your consumers using Trust Agents.

$29.95
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This item is found in: Planning and Forcasting

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  • Jackson Wightman's Review
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This book is an absolute must for anyone looking to leverage the web and build online community. Written by two of the foremost experts in the field it explains, in accessible prose, how to enhance trust and reputation via digital channels. In addition to actionable takeaways for the reader, Brogan and Smith are careful to point out pitfalls and behavioural landmines to avoid.

This is a FIRST RATE work that any professional, regardless of industry, should read. One of the best books I have read on the subject .

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