From the Publisher
If the consumer economy had a sex, it would be female.
If the business world had a sex, it would be male.
And therein lies the pickle.
Women are the engine of the global economy, driving 80 percent of
consumer spending in the United States alone. They hold the purse
strings, and when they've got a tight grip on them as they do now,
companies must be shrewder than ever to win them over. Just when
executives have mastered becoming technology literate, they find
there's another skill they need: becoming female literate.
This isn't always easy. Gender is the most powerful determinant of
how a person views the world and everything in it. It's stronger
than age, income, or race. While there are mountains of research
done every year segmenting consumers and analyzing why they buy,
more often than not it doesn't factor in the one piece of
information that trumps them all: the sex of the buyer. It's
stunning how many companies overlook the psychology of gender when
we all know that men and women look at the world so
differently.
Bridget Brennan's Why She Buys shows decision makers how
to bridge this divide and capture the business of the world's most
powerful consumers just when they need it most.
• No Matter Where You Live, Women Are a Foreign Country: You'll
discover the value in studying women with the same intensity that
you would a foreign market. Women grow up within a culture of their
own gender, which is often invisible to men. Brennan dissects this
female culture and explains the important brain differences
between men and women that may cause your female customers to
notice things about your products, marketing campaigns, or sales
environment that you might have overlooked.
• The High Fives: There are five major trends driving the global
female population that are key to determining their wants and
needs. These global shifts are just beginning to be tapped by
businesses, and learning about them can provide you with an
invaluable blueprint for long-range planning.
• The Good, the Bad, and the Ugly: Find out how the best and
brightest companies have cracked the female code, and hear horror
stories about those that haven't. Through instructive case studies
and interviews, Why She Buys provides practical,
field-proven techniques that you can apply to your business
immediately, from giants like Procter & Gamble and Toyota to
upstarts like Method home-care products and lululemon athletica
apparel.
At a time when every company is looking for a competitive
advantage, Bridget Brennan offers a new and effective lens for
capturing market share.
From the Jacket
"Bridget Brennan's book provides a highly readable road map to help
marketers and salespeople understand women's beliefs, values, and
sensitivities. Given that women account for a high percentage of
purchases, while many products are developed and sold by men, a
reading of Bridget's book will go a long way to closing this gap
and improving the satisfaction of both genders."
-Philip Kotler, S. C. Johnson & Son Professor of International
Marketing, Kellogg School of Management, Northwestern
University
"Bridget Brennan's highly informative and entertaining book
provides keen-and unusual-insights into both the
psychological makeup of women consumers and the demographic facts
that everyone in business needs to know
in order to execute marketing strategies in this challenging
economic environment. Long live the Female Economy!"
-Joseph V. Tripodi, chief marketing and commercial officer, The
Coca-Cola Company
About the Author
BRIDGET BRENNAN is the CEO of Female Factor. She has pioneered marketing and sales strategies that appeal to women and has worked with major companies to put them into practice. Throughout her award-winning career, Brennan has worked for clients such as Whirlpool, Johnson & Johnson, Colgate-Palmolive, Pizza Hut, and United Airlines. She is a popular speaker who has lectured at Northwestern University’s Kellogg School of Management. She lives in Chicago.