KEN BLANCHARD is the author or coauthor of more than 30 books
including the phenomenal best-seller The One Minute
(more than 10 million copies sold). His ideas and
teachings have had a tremendous impact on the day-to-day management
of countless people and companies.
MARK MILLER began his Chick-fil-A career working as an hourly
team member and is currently vice president of training and
development. He has served in numerous leadership capacities in
restaurant operations, quality and customer satisfaction, and
CHRIS PATTON began his career in stage performance but later
found his true calling in voice over. In addition to his work
narrating audiobooks, Chris has also voiced over 160 animated
titles, and numerous national and regional commercials. He
has appeared at over seventy-five pop culture conventions
internationally to discuss his craft and interact with fans of his
expansive fan base.