Ongoing Crisis Communication: Planning, Managing, and Responding

by Timothy Coombs

Sage Publications | January 25, 2011 | Kobo Edition (eBook)

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Crisis communication is the lifeblood of crisis management: When communication is ineffective, so is the crisis management effort. Emphasizing the role of communication, W. Timothy Coombs uses a three-staged approach to crisis management—pre-crisis, crisis, and postcrisis. He reviews the latest research, explains how crisis communication can prevent or reduce the threats of a crisis, and provides guidelines for how best to act and react in an emergency situation.

Format: Kobo Edition (eBook)

Published: January 25, 2011

Publisher: Sage Publications

Language: English

The following ISBNs are associated with this title:

ISBN - 10: 1452237883

ISBN - 13: 9781452237886

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Ongoing Crisis Communication: Planning, Managing, and Responding

by Timothy Coombs

Format: Kobo Edition (eBook)

Published: January 25, 2011

Publisher: Sage Publications

Language: English

The following ISBNs are associated with this title:

ISBN - 10: 1452237883

ISBN - 13: 9781452237886

From the Publisher

Crisis communication is the lifeblood of crisis management: When communication is ineffective, so is the crisis management effort. Emphasizing the role of communication, W. Timothy Coombs uses a three-staged approach to crisis management—pre-crisis, crisis, and postcrisis. He reviews the latest research, explains how crisis communication can prevent or reduce the threats of a crisis, and provides guidelines for how best to act and react in an emergency situation.
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