As consumers we intuitively understand the benefits of
Google amazes us by generating answers before we've even finished
asking a question. Facebook curates our uniquely individual
newsfeeds. Spotify and Netflix use learning algorithms to customize
our experience. At home, we choose companies that have figured
out how to personalize our news, shopping, entertainment, travel,
and learning needs.
At most workplaces, it''s still one-size-fits-all policies,
processes, and tools. Yet companies like Google, Starbucks, and
Whole Foods have turned their algorithms inward to decode their
talent. Their goal is not to get the better of their talent, but to
empower the best from their people.
The Decoded Company distills how this process
works into three transformative ideas.
· Technology Can
be a Coach, personalizing processes to the individual based on
experience and offering training interventions precisely at the
· Data Can Be a
Sixth Sense, codifying organizational battle scars using actual
code that watches your blind spots and gives your people a decision
· The third is
that Engineered Ecosystems will prevail over hierarchies, reducing
bureaucracy, increasing transparency, and be wildly inspiring to