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Securities & Guarantees

Our site uses technology that ensures your personal and payment information is kept confidential and secure. Please refer to our Privacy Policy for further details on how your personal information is used and protected.

Shopping on our site is safe
When you provide chapters.indigo.ca with any personal information -- your name, address, e-mail and credit card number -- it’s done on a secure server. One of today’s most advanced security systems -- Secure Socket Layers (SSL) -- encrypts all information you provide before sending it to our own server. Only when it reaches our servers is your information decrypted.

Your Credit Card Guarantee
Most financial institutions or credit card providers either cover all charges resulting from unauthorized use of your credit card or limit your liability to $50 (Canadian). If your bank or credit card provider does hold you liable for fraudulent use of your credit card, chapters.indigo.ca will cover your liability up to a maximum $50 (Canadian), provided the unauthorized use of your credit card resulted through no fault of your own and were a result of purchases made through our site.

In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

"Internet commerce is no more prone to fraud than other types of payment mechanisms."
Canadian Bankers Association