Casino Gaming Methods: Games, Probabilities, and Controls

by David C. Williams, Kathryn Hashimoto

Pearson Education | February 13, 2009 | Trade Paperback

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Casino Gaming Methodsoffers insight to a variety of casino operating departments.  Each department and each game meets the needs of a different customer segment or a different customer expectation.  As with any large business, many employees understand the details of their specific job, but they lack a broader view of how each job and each department build upon the total customer experience.  The goal of this book is to offer readers a view of the broader customer experience by examining several of the pieces that make up the casino entertainment experience. It also looks at the games of slots, blackjack, roulette, poker, baccarat, craps, bingo and keno.  Readers will learn about the history of each game, how the games are played, how they make money for the casino, and the rules managers use to monitor game performance.

Format: Trade Paperback

Dimensions: 192 pages, 9.1 × 7.38 × 0.4 in

Published: February 13, 2009

Publisher: Pearson Education

Language: English

The following ISBNs are associated with this title:

ISBN - 10: 0132228971

ISBN - 13: 9780132228978

Found in: Entertainment

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– More About This Product –

Casino Gaming Methods: Games, Probabilities, and Controls

by David C. Williams, Kathryn Hashimoto

Format: Trade Paperback

Dimensions: 192 pages, 9.1 × 7.38 × 0.4 in

Published: February 13, 2009

Publisher: Pearson Education

Language: English

The following ISBNs are associated with this title:

ISBN - 10: 0132228971

ISBN - 13: 9780132228978

About the Book

"Casino Gaming Methods" offers insight to a variety of casino operating departments. Each department and each game meets the needs of a different customer segment or a different customer expectation. As with any large business, many employees understand the details of their specific job, but they lack a broader view of how each job and each department build upon the total customer experience. The goal of this book is to offer readers a view of the broader customer experience by examining several of the pieces that make up the casino entertainment experience. It also looks at the games of slots, blackjack, roulette, poker, baccarat, craps, bingo and keno. Readers will learn about the history of each game, how the games are played, how they make money for the casino, and the rules managers use to monitor game performance.

Table of Contents

TABLE OF CONTENTS

 

Dedication

Table of Contents

Expanded Table of Contents

Preface

Acknowledgements

Chapter 1:  Introduction To Casino Gaming Methods    

Chapter 2:  Casino Slot Operations

Chapter 3:  Slot Performance

Chapter 4:  Table Games Department

Chapter 5:  Table Game Performance and Analysis

Chapter 6:  Casino Mathematics

Chapter 7:  Bingo and Keno: Beginnings, Basics And Beyond

Chapter 8:  Roulette — The Little Wheel

Chapter 9:  Blackjack

Chapter 10: Poker — The Quintessential American Game

Chapter 11: Baccarat

Chapter 12: Craps

Chapter 13: Security and Surveillance

Chapter 14: Drawing The Royal, Making The Point, Or The Last Hand: The

Contributor Biographies

From the Publisher

Casino Gaming Methodsoffers insight to a variety of casino operating departments.  Each department and each game meets the needs of a different customer segment or a different customer expectation.  As with any large business, many employees understand the details of their specific job, but they lack a broader view of how each job and each department build upon the total customer experience.  The goal of this book is to offer readers a view of the broader customer experience by examining several of the pieces that make up the casino entertainment experience. It also looks at the games of slots, blackjack, roulette, poker, baccarat, craps, bingo and keno.  Readers will learn about the history of each game, how the games are played, how they make money for the casino, and the rules managers use to monitor game performance.

From the Jacket

Casino Gaming Methodsoffers insight to a variety of casino operating departments.  Each department and each game meets the needs of a different customer segment or a different customer expectation.  As with any large business, many employees understand the details of their specific job, but they lack a broader view of how each job and each department build upon the total customer experience.  The goal of this book is to offer readers a view of the broader customer experience by examining several of the pieces that make up the casino entertainment experience. It also looks at the games of slots, blackjack, roulette, poker, baccarat, craps, bingo and keno.  Readers will learn about the history of each game, how the games are played, how they make money for the casino, and the rules managers use to monitor game performance. Casino Managers or anyone interested in casino gaming