The Fourth Edition of a seminal work in the field ofmediation and conflict resolution
For almost thirty years, conflict resolution practitioners,faculty, and students have depended on The Mediation Processas the all-inclusive guide to the discipline. The mostcomprehensive book written on mediation, this text is perfect fornew and experienced conflict managers working in any area ofdispute resolution—family, community, employment, business,environmental, public policy multicultural, or international. Thisis the expert's guide, and the Fourth Edition has beenexpanded and revised to keep pace with developments in the field.It includes new resources that will promote excellence in mediationand help disputants reach durable agreements and enhance theirworking relationships.
- Includes expanded information on the latest approaches forproviding mediation assistance
- Features comprehensive guidelines for selecting the rightstrategy for both common and unique problems
- Utilizes updated, contemporary case studies of all types ofdisputes
- Offers expanded coverage of the growing field and practice ofintercultural and international mediation