Using Information to Develop a Culture of Customer Centricity: Customer Centricity, Analytics, and…

by Abie Reifer, David Loshin

Elsevier Science | November 22, 2013 | Kobo Edition (eBook)

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Transition to focus on customer centricity through innovative business processes.

Format: Kobo Edition (eBook)

Published: November 22, 2013

Publisher: Elsevier Science

Language: English

The following ISBNs are associated with this title:

ISBN - 10: 0124115136

ISBN - 13: 9780124115132

Found in: Customer Service

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Using Information to Develop a Culture of Customer Centricity: Customer Centricity, Analytics, and…

by Abie Reifer, David Loshin

Format: Kobo Edition (eBook)

Published: November 22, 2013

Publisher: Elsevier Science

Language: English

The following ISBNs are associated with this title:

ISBN - 10: 0124115136

ISBN - 13: 9780124115132

From the Publisher

Transition to focus on customer centricity through innovative business processes.