Crisis Communications: a Casebook Approach (Routledge Communication Series)

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Crisis Communications: a Casebook Approach (Routledge Communication Series)

by Kathleen Fearn-banks

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ISBN - 10:0415880599

ISBN - 13:9780415880596

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CONTAINS SLIGHT WATER DAMAGE / STAIN, STILL VERY READABLE, SAVE! This item may not include any CDs, Infotracs, Access cards or other supplementary material.

From the Publisher

Crisis Communications: A Casebook Approachpresents case studies of organizational, corporate, and individual crises, and analyzes the communication responses to these situations. Demonstrating how professionals prepare for and respond to crises, as well as how they develop communications plans, this essential text explores crucial issues concerning communication with the news media, employees, and consumers in times of crisis.

Author Kathleen Fearn-Banks examines the steps of choosing the appropriate words to convey a message, selecting the method and channels for delivering the message, and identifying and targeting the most appropriate publics or audiences. She also addresses such important topics as avoiding potential mismanagement of communication in crisis situations.

Key features of this fourth edition are:

  • six new cases, including several international crises
  • current discussion of communications technology as it relates to crises
  • a Companion Website -- www.routledge.com/textbooks/fearn-banks -- with additional cases as well as supplemental materials for students and classroom resources for instructors.

A Student Workbook is also available for use with this volume, providing additional pedagogy for each chapter, including discussion questions, activities, key terms, case exercises, and worksheets.

Utilizing both classic and contemporary cases of real-world situations,Crisis Communicationsprovides students in public relations and business with real-world perspectives and valuable insights for professional responses to crises. It is intended for use in crisis communications, crisis management, and PR case studies courses.

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Crisis Communications: A Casebook Approach

Crisis Communications: A Casebook Approach

by Kathleen Fearn-Banks

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Trade paperback (US). Glued binding. 383 p. Contains: Illustrations, black & white, Line drawings, black & white, Tables, black & white, Figures. Communication (Routledge Paperback). Audience: General/trade. NEW, THIS IS AN INTERNATIONAL SOFTCOVER EDITION, BOOK DOES NOT COME WITH ANY ACCESSS CODE, PRINTED IN B/W, TRACKING NO WILL BE PROVIDE WITHIN 36 HOURS, DELIVERY 4-12 WORKING DAYS, WE DO NOT SHIP APO, FPO AND GU ADDRESS,

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Crisis Communications: A Casebook Approach

Crisis Communications: A Casebook Approach

by Kathleen Fearn-Banks

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Trade paperback (US). Glued binding. 383 p. Contains: Illustrations, black & white, Line drawings, black & white, Tables, black & white, Figures. Communication (Routledge Paperback). Audience: General/trade.

$42.09

Crisis Communications: a Casebook Approach (Routledge Communication Series)

Crisis Communications: a Casebook Approach (Routledge Communication Series)

by Kathleen Fearn-Banks

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Crisis Communications: a Casebook Approach (Routledge Communication Series)

Crisis Communications: a Casebook Approach (Routledge Communication Series)

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Crisis Communications: a Casebook Approach (Routledge Communication Series)

Crisis Communications: a Casebook Approach (Routledge Communication Series)

by Kathleen Fearn-Banks

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Crisis Communications: A Casebook Approach

Crisis Communications: A Casebook Approach

by Kathleen Fearn-Banks

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Trade paperback (US). Glued binding. 383 p. Contains: Illustrations, black & white, Line drawings, black & white, Tables, black & white, Figures. Communication (Routledge Paperback).

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Crisis Communications-Text

Crisis Communications-Text

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Crisis Communications: a Casebook Approach

Crisis Communications: a Casebook Approach

by Kathleen Fearn-Banks

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This is New. International Edition. The book has exactly same content as US but ISBN and Cover are difference from US edition. Very rare case, textbooks come with different exercises at the end of chapter's. Restricted sales disclaimer wordings not for Sales in USA and Canada may be printed on the cover of the book but it is absolutely legally to use in North America.

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Crisis Communications: A Casebook Approach

Crisis Communications: A Casebook Approach

by Kathleen Fearn-Banks

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Trade paperback (US). Glued binding. 383 p. Contains: Illustrations, black & white, Line drawings, black & white, Tables, black & white, Figures. Communication (Routledge Paperback).

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Crisis Communications: a Casebook Approach

Crisis Communications: a Casebook Approach

by Kathleen Fearn-Banks

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Crisis Communications

Crisis Communications

by Kathleen Fearn-Banks

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2010. 4th Edition. Paperback......We ship daily from our warehouse. Over 350, 000 customers served online! Our feedback reflects our service....'Quick delivery and book was exactly as described', 'Great service-thank you! '

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Crisis Communications

Crisis Communications

by Kathleen Fearn-Banks

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9780415880596 Paperback, 400pp. This listing is a new book, a title currently in-print which we order directly and immediately from the publisher.

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Crisis Communications: A Casebook Approach

Crisis Communications: A Casebook Approach

by Kathleen Fearn-Banks

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Publisher: Routledge

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Trade paperback (US). Glued binding. 383 p. Contains: Illustrations, black & white, Line drawings, black & white, Tables, black & white, Figures. Communication (Routledge Paperback).

$121.15

Crisis Communications: A Casebook Approach

Crisis Communications: A Casebook Approach

by Kathleen Fearn-Banks

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Format: Trade paperback

Publisher: Routledge

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Trade paperback (US). Glued binding. 383 p. Contains: Illustrations, black & white, Line drawings, black & white, Tables, black & white, Figures. Communication (Routledge Paperback).

$123.04

Crisis Communications: a Casebook Approach (Routledge Communication Series)

Crisis Communications: a Casebook Approach (Routledge Communication Series)

by Kathleen Fearn-Banks

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