The It Professional's Business and Communications Guide: a Real-World Approach to Comptia a+ Soft Skills by Steven Johnson buy used Used & Rare price $8.15 new from$26.99 shop with confidence SPECIAL SHIPPING CONSIDERATIONS FOR USED & RARE ITEMS. Please see the special considerations for shipping Used & Rare items, including extended delivery times, possible import duties & taxes. Delivered in 3-5 weeks Publisher: Sybex Condition: The following ISBNs are associated with this title: ISBN - 10:0470126353 ISBN - 13:9780470126356 Seller Comments: FREE TRACKING/DELIVERY CONFIRMATION ON ALL ORDERS! ! BRAND NEW BOOK! Ships Safe, Secure, & Fast! 100% MONEY BACK GUARANTEE! From the Publisher Get the communication skills you need for career success with this unique book. Preparing you for exams and beyond, the valuable content delves into the issues that you’ll face in corporate, retail, and remote support environments. The book offers more than fifty scenarios depicting typical workplace situations, possible responses-and appropriate solutions to guide you. With this approach, you’ll gain valuable insight into becoming a team player and learn strategies to communicate more effectively with coworkers and customers.