Total Telemarketing

Cover may not be exactly as depicted

Total Telemarketing

by Robert J. McHatton

Used & Rare price

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Delivered in 3-5 weeks

Format: Softcover

Publisher: Wiley

Condition:

The following ISBNs are associated with this title:

ISBN - 10:0471627550

ISBN - 13:9780471627555

Seller Comments:

Only lightly used. Book has minimal wear to cover and binding. A few pages may have small creases and minimal underlining. Book selection as BIG as Texas.

From the Publisher

An expert explains how to set up a profitable telemarketing operation. Begins with discussion of proper marketing goals, factors for success, facility requirements, monitoring, trouble signs, incentives, performance goals, and traps to avoid. Coverage continues with budgetary considerations, cost/sales ratios, amortization of expenses, and equipment and phone line services (including automatic call director, tie lines, WATS lines, 900 service, satellites, computerized call processors, etc.). Other topics covered include the telephone script, opening new accounts, training, prospecting, a unique approach to closing, the art of inbound telemarketing, success stories, and much more.

Used books: 2 more copies of this item are available

Total Telemarketing

Total Telemarketing

by Robert J. Mchatton

Delivered in 3-5 weeks

Condition:

Format:

Publisher: John Wiley & Sons

Seller Comments:

Highlighting/Notations in text. ACCEPTABLE with noted wear to cover and pages. Binding intact. May contain highlighting, inscriptions or notations. We offer a no-hassle guarantee on all our items. Orders generally ship by the next business day. Default Text.

$6.71

Total Telemarketing

Total Telemarketing

by Robert J. Mchatton

Delivered in 3-5 weeks

Condition:

Format: Paperback

Publisher: Wiley

Seller Comments:

Very Good. Appears unread with NO markings. Pasadena's finest new and used bookstore.

$11.19