Kobo Touch White

I owned a regular (non-touch) Kobo for a year (broke last night) and only played with the touch version in the store... This isn't a review of the touch version per say, but rather of Kobo company as a whole.

Based on my experience with non-touch version (horrid design, many problems) and my experience with the company (two MONTH turn around for a simple inquiry with customer service), I just wanted to warn any potential buyers to be careful when buying this product.

My opinion is that Kobo obviously don't care about their users' experience and only want to unload their half-complete products on people as fast as possible.

Today, I purchased a Sony eReader for $120 (cheaper than Kobo, if you don't consider Chapter's sale), it offers more features (mp3 player, web browser, etc), and Sony is a much more trustworthy company than... Kobo.

My two cents. Thanks for reading.

I loved my 2 Kobos but they both malfunctioned. I want to by a new one but am hesitant due to the awful service I am dealing with. The company will tell you anyting generic to get you off the phone and then email you that you have a technical problem and have been elevated to tier 2 status. Then nothing. Technically, the replacement Kobo they sent me was refurbished and won't even turn on from a frozen screen. It won't reset or power up on full battery. Kobo is a great product when it works. Their rep even told me that I should just go buy a new one because my first generation Kobo was "such a low-quality device". Thanks for letting me spend more money when I still do not have 1 working Kobo. Then he told me that I can also buy more warranties that could be up to $59+. WOW. That's confidence in the product.. If you deal with Kobo make sure you have your incident # and that the rep passes along your concerns. I was waiting for a return communication for days and when I call the help that was promised, that included financial compensation, wasn't even documented as a request for assistance.
I guess I will continue to wait to see if Kobo can redeem themselves. BUYER BEWARE!

I've had my Kobo for about four months now and I absolutely love it. When ereaders first came on the scene I was very resistant to the idea. I couldn't imagine not having a book in my hand with real pages to turn, but I gave the Kobo a shot and now I'm a total convert. I haven't had any problems with mine and it's so easy to use. Mainly I download books from my library but I've actually found myself buying more books online. The pricing is very affordable and with the regular Kobo email coupons they're even more discounted. I now prefer to read on the Kobo and it's the perfect size for my daily commute.

I've pre-ordered it two weeks ago and I am now waiting painfully for the local bookstore to restock. However, I've played with the demo ereaders at the bookstore and I was so thrilled because of the new features, such as the touchscreen and the page-roller. It's smaller than the old gen (which I have already sold to upgrade to the new one) and I've already immersed myself in my daydreams in which I am carrying my new Kobo, sitting on the sky train, holding it and reading it and looking all high-tech.

Anyway. The font style and size adjustment are more convenient, as well, compared to the old one. I've also tried the touchscreen keyboard and the search function. Oh oh oh, and I can't wait to get started on my quest to acquire all book awards--gosh, I'm such a kid, haha.

PLEASE HAVE MORE STOCKS SOON!!! I WANT IT IN MY HANDS AND IN MY POSSESSION!!!! 3 3 3