This is the official curriculum of the
Apple Mavericks 101: OS X Support Essentials 10.9 course and
preparation for Apple Certified Support Professional (ACSP) 10.9
certification- as well as a top-notch primer for anyone who needs
to support, troubleshoot, or optimize OS X Mavericks. This guide
provides comprehensive coverage of Mavericks and is part of the
Apple Pro Training series-the only Apple-certified books on the
market. Designed for support technicians, help desk specialists,
and ardent Mac users, this guide takes you deep inside the
Mavericks operating system. Readers will find in-depth, step-bystep
instruction on everything from installing and configuring Mavericks
to managing networks and system administration.Whether you run a
computer lab or an IT department, you'll learn to set up users,
configure system preferences, manage security and permissions, use
diagnostic and repair tools, troubleshoot peripheral devices, and
more-all on your way to preparing for the industry-standard ACSP
- Covers updated system utilities and new features of OS X
Mavericks, including iCloud Keychain and Tags.
- Features authoritative explanations of underlying technologies,
troubleshooting, system administration, and much more.
- Focused lessons take you step by step through practical,
- Lesson files and bonus material available for
download-including lesson review questions summarizing what you've
learned to prepare you for the Apple certification exam.