Crisis Communications: A Casebook Approach

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Crisis Communications: A Casebook Approach

by Kathleen Fearn-banks

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Format: Trade paperback

Publisher: Routledge

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The following ISBNs are associated with this title:

ISBN - 10: 0415880599

ISBN - 13: 9780415880596

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Trade paperback (US). Glued binding. 383 p. Contains: Illustrations, black & white, Line drawings, black & white, Tables, black & white, Figures. Communication (Routledge Paperback). Audience: General/trade.

From the Publisher

Crisis Communications: A Casebook Approachpresents case studies of organizational, corporate, and individual crises, and analyzes the communication responses to these situations. Demonstrating how professionals prepare for and respond to crises, as well as how they develop communications plans, this essential text explores crucial issues concerning communication with the news media, employees, and consumers in times of crisis.

Author Kathleen Fearn-Banks examines the steps of choosing the appropriate words to convey a message, selecting the method and channels for delivering the message, and identifying and targeting the most appropriate publics or audiences. She also addresses such important topics as avoiding potential mismanagement of communication in crisis situations.

Key features of this fourth edition are:

  • six new cases, including several international crises
  • current discussion of communications technology as it relates to crises
  • a Companion Website -- www.routledge.com/textbooks/fearn-banks -- with additional cases as well as supplemental materials for students and classroom resources for instructors.

A Student Workbook is also available for use with this volume, providing additional pedagogy for each chapter, including discussion questions, activities, key terms, case exercises, and worksheets.

Utilizing both classic and contemporary cases of real-world situations,Crisis Communicationsprovides students in public relations and business with real-world perspectives and valuable insights for professional responses to crises. It is intended for use in crisis communications, crisis management, and PR case studies courses.

Used books: 14 more copies of this item are available

Crisis Communications: A Casebook Approach

Crisis Communications: A Casebook Approach

by Kathleen Fearn-Banks

Availability: Ships within 1 week

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Format: Trade paperback

Publisher: Routledge

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Trade paperback (US). Glued binding. 383 p. Contains: Illustrations, black & white, Line drawings, black & white, Tables, black & white, Figures. Communication (Routledge Paperback). Audience: General/trade.

$34.48

Crisis Communications: a Casebook Approach (Routledge Communication Series)

Crisis Communications: a Casebook Approach (Routledge Communication Series)

by Kathleen Fearn-Banks

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Book has appearance of light use with no easily noticeable wear. Millions of satisfied customers and climbing. Green Earth Books is the name you can trust, guaranteed. Spend Less. Read More.

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Crisis Communications: a Casebook Approach

Crisis Communications: a Casebook Approach

by Fearn Banks

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Crisis Communications: a Casebook Approach (Routledge Communication Series)

Crisis Communications: a Casebook Approach (Routledge Communication Series)

by Kathleen Fearn-Banks

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0415880599 COLLEGE TEXTBOOK-WE DO NOT SHIP TO AK OR HI-New items are sent as they were shipped to us. Used Items may or may not include access codes, cds, or supplemental materials. Item may have varying amounts of stickers, highlighting or tape. We ship all orders within 1 business day.

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Crisis Communications: a Casebook Approach

Crisis Communications: a Casebook Approach

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Format: Softcover

Publisher: Routledge

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Brand New INTERNATIONAL EDITION, 4-6 days shipping! Different ISBN/Cover with same Contents as US EDITION. THIS IS NOT A US EDITION BOOK. ACCESS CODES, DVD/CD MAY NOT BE INCLUDED!

$63.86

Crisis Communications-Text

Crisis Communications-Text

by Fearn-Banks

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Crisis Communications: a Casebook Approach (Routledge Communication Series)

Crisis Communications: a Casebook Approach (Routledge Communication Series)

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Crisis Communications: A Casebook Approach

Crisis Communications: A Casebook Approach

by Kathleen Fearn-Banks

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Publisher: Routledge

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Trade paperback (US). Glued binding. 383 p. Contains: Illustrations, black & white, Line drawings, black & white, Tables, black & white, Figures. Communication (Routledge Paperback).

$81.28

Crisis Communications: a Casebook Approach (Communication Series)

Crisis Communications: a Casebook Approach (Communication Series)

by Kathleen Fearn-Banks

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BRAND NEW BOOK! Shipped within 24-48 hours. Normal delivery time is 5-12 days.

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Crisis Communications. Routledge. 2010

Crisis Communications. Routledge. 2010

by Kathleen Fearn-Banks

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Publisher: Routledge

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Paperback, 400pp. This listing is a new book, a title currently in-print which we order directly and immediately from the publisher.

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Crisis Communications

Crisis Communications

by Kathleen Fearn-Banks

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Publisher: Routledge

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2010. 4th Edition. Paperback......We ship daily from our warehouse. Over 350, 000 customers served online! Our feedback reflects our service....'Quick delivery and book was exactly as described', 'Great service-thank you! '

$95.89

Crisis Communications: A Casebook Approach

Crisis Communications: A Casebook Approach

by Kathleen Fearn-Banks

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Format: Trade paperback

Publisher: Routledge

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Trade paperback (US). Glued binding. 383 p. Contains: Illustrations, black & white, Line drawings, black & white, Tables, black & white, Figures. Communication (Routledge Paperback).

$103.89

Crisis Communications: a Casebook Approach (Routledge Communication Series)

Crisis Communications: a Casebook Approach (Routledge Communication Series)

by Kathleen Fearn-Banks

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Publisher: Routledge

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0415880599 Special order direct from the distributor.

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Crisis Communications: a Casebook Approach (Routledge Communication Series)

Crisis Communications: a Casebook Approach (Routledge Communication Series)

by Kathleen Fearn-Banks

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Format: Paperback

Publisher: Routledge

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BRAND NEW BOOK! Shipped within 24-48 hours. Normal delivery time is 5-12 days.

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