Damage Control

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Damage Control

by Eric Dezenhall

Used & Rare price

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Availability: Ships within 1 week

Format: Hardcover

Publisher: Portfolio

Condition:

The following ISBNs are associated with this title:

ISBN - 10: 1591841542

ISBN - 13: 9781591841548

Seller Comments:

Book has a small amount of wear visible on the binding, cover, pages. Selection as wide as the Mississippi.

From the Publisher

Contrarian, in-your-face advice from two masters of crisis management
Much of the conventional wisdom about damage control and crisis PR is self-serving, self- congratulatory, self-deceiving?and flat out wrong. And no one knows it better than Eric Dezenhall and John Weber, who have helped countless companies, politicians, and celebrities get out of various kinds of trouble.

If you?re facing a lawsuit, a sex scandal, a defective product, or allegations of insider trading, other PR experts will tell you to stay positive, get your message out, and everything will be just fine. But happy talk doesn?t help much during a real crisis, and it's easy to lose sight of your real priorities. In a trial, for instance, you might want the whole world to think you?re a wonderful person, but all that matters is whether twelve jurors think you?re guilty.

Dezenhall and Weber are especially dismayed by flacks who compare every problem to the famous Tylenol/cyanide episode of 1982?supposedly proof that making nice, admitting fault, and taking immediate corrective action is all you need to do. In reality, Tylenol's situation was nothing like the typical corporate crisis.

The authors share many powerful lessons, including:
? the difference between a nuisance, a problem, and a crisis
? when you can?t get them to like you, get them not to attack you
? it's not about facts; it's about symbols
? the best case studies are the ones you?ll never hear about
? good deeds won?t position you out of the line of fire
"Damage Control" will reveal what works, what doesn?t, and how to really survive a career- threatening situation. It will be the definitive book on this subject for years to come.

Used books: 14 more copies of this item are available

Damage Control: Why Everything You Know About Crisis Management is Wrong

Damage Control: Why Everything You Know About Crisis Management is Wrong

by John Eric; Weber Dezenhall

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Format: Hardcover

Publisher: Portfolio Hardcover

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Ex-Library Book-will contain Library Markings. Biggest little used bookstore in the world.

$5.82

Damage Control: Why Everything You Know About Crisis Management is Wrong

Damage Control: Why Everything You Know About Crisis Management is Wrong

by John Eric; Weber Dezenhall

Availability: Ships within 1 week

Condition:

Format: Hardcover

Publisher: Portfolio Hardcover

Seller Comments:

Light shelf wear and minimal interior marks. Millions of satisfied customers and climbing. Green Earth Books is the name you can trust, guaranteed. Spend Less. Read More.

$5.82

Damage Control: Why Everything You Know About Crisis Management is Wrong

Damage Control: Why Everything You Know About Crisis Management is Wrong

by Eric Dezenhall John Weber

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Publisher: Portfolio

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[ No Hassle 30 Day Returns ] [ Edition: First ] Publisher: Portfolio Hardcover Pub Date: 4/19/2007 Binding: Hardcover Pages: 224.

$5.82

Damage Control: Why Everything You Know About Crisis Management is Wrong

Damage Control: Why Everything You Know About Crisis Management is Wrong

by Eric Dezenhall John Weber

Availability: Ships within 1 week

Condition:

Format: Hardcover

Publisher: Portfolio Hardcover

Seller Comments:

Connecting readers with great books since 1972. Used books may not include companion materials, some shelf wear, may contain highlighting/notes, may not include cdrom or access codes. Customer service is our top priority!

$8.59

Damage Control: Why Everything You Know About Crisis Management is Wrong

Damage Control: Why Everything You Know About Crisis Management is Wrong

by Eric Dezenhall John Weber

Availability: Ships within 1 week

Condition:

Format: Hardcover

Publisher: Portfolio Hardcover

Seller Comments:

Connecting readers with great books since 1972. Used books may not include companion materials, some shelf wear, may contain highlighting/notes, and may not include cd-rom or access codes. Customer service is our top priority!

$9.12

Damage Control: Why Everything You Know About Crisis Management is Wrong

Damage Control: Why Everything You Know About Crisis Management is Wrong

by Eric Dezenhall John Weber

Availability: Ships within 1 week

Condition:

Format: Hardcover

Publisher: Portfolio Hardcover

Seller Comments:

Connecting readers with great books since 1972. Used books may not include companion materials, some shelf wear, may contain highlighting/notes, and may not include cd-rom or access codes. Customer service is our top priority!

$9.73

Damage Control Why Everything You Know About Crisis Management is Wrong

Damage Control Why Everything You Know About Crisis Management is Wrong

by Eric & John Weber Dezenhall

Availability: Ships within 1 week

Condition:

Format: Hardcover

Publisher: Portfolio Hardcover

Seller Comments:

All orders ship within 24 hours except Sunday & Holidays, with a tracking #. Items ship from the US. International orders may take longer for you to receive because of customs. Contact us if you have more questions before your purchase we will get back to you withing 24 hours.; 8.40 X 5.60 X 0.80 inches; 224 pages; Very little overall wear some highlighting, stamp on fly page for private library, slight water damage.

$12.13

Damage Control: Why Everything You Know About Crisis Management is Wrong

Damage Control: Why Everything You Know About Crisis Management is Wrong

by Eric Dezenhall John Weber

Availability: Ships within 1 week

Condition:

Format: Hardcover

Publisher: Portfolio Hardcover

Seller Comments:

Connecting readers with great books since 1972. Used books may not include companion materials, some shelf wear, may contain highlighting/notes, and may not include cd-rom or access codes. Customer service is our top priority!

$12.21

Damage Control: Why Everything You Know About Crisis Management is Wrong

Damage Control: Why Everything You Know About Crisis Management is Wrong

by Eric Dezenhall John Weber

Availability: Ships within 1 week

Condition:

Format: Hardcover

Publisher: Portfolio Hardcover

Seller Comments:

Connecting readers with great books since 1972. Used books may not include companion materials, some shelf wear, may contain highlighting/notes, and may not include cd-rom or access codes. Customer service is our top priority!

$12.43

Damage Control: Why Everything You Know About Crisis Management is Wrong

Damage Control: Why Everything You Know About Crisis Management is Wrong

by John Eric & Weber Dezenhall

Availability: Ships within 1 week

Condition:

Format: Hardcover

Publisher: Portfolio

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***SIMPLY BRIT*** We have dispatched from our UK warehouse books of good condition to over 1 million satisfied customers worldwide. We are committed to providing you with a reliable and efficient service at all times.

$16.84

Damage Control: Why Everything You Know About Crisis Management is Wrong

Damage Control: Why Everything You Know About Crisis Management is Wrong

by John Weber Eric Dezenhall

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Condition:

Format: Hardcover

Publisher: Portfolio

Seller Comments:

This book is in good condition. All pages are intact, there are no tears to the book and the book is nice and clean. The pages might be slightly dog eared through previous use and textbooks might have a small amount of highlighting but nothing which will obstruct getting the maximum out of the book. Customers are protected by 100% refund guarantee if they are not happy.

$16.89

Damage Control: Why Everything You Know About Crisis Management is Wrong

Damage Control: Why Everything You Know About Crisis Management is Wrong

by John Eric & Weber Dezenhall

Availability: Ships within 1 week

Condition:

Format: Hardcover

Publisher: Portfolio

Seller Comments:

**SHIPPED FROM UK** We believe you will be completely satisfied with our quick and reliable service. All orders are dispatched as swiftly as possible! Buy with confidence!

$16.95

Damage Control Why Everything You Know About Crisis Management is Wrong

Damage Control Why Everything You Know About Crisis Management is Wrong

by Eric; John Weber Dezenhall

Availability: Ships within 1 week

Condition:

Format: Hard Cover

Publisher: Penguin

Seller Comments:

9781591841548. Text is clean & unmarked, binding is tight. Unclipped dustjacket shows minor shelf wear. 8vo 8"-9" tall. xii, 212 pp.

$19.06

Damage Control: Why Everything You Know About Crisis Management is Wrong

Damage Control: Why Everything You Know About Crisis Management is Wrong

by John Eric; Weber Dezenhall

Availability: Ships within 1 week

Condition:

Format: Hardcover

Publisher: Portfolio Hardcover

Seller Comments:

Expedited shipping is available for this item!

$21.04

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