Process Improvement and Quality Management in the Retail Industry

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Process Improvement and Quality Management in the Retail Industry

by Stephen George

Used & Rare price

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Delivered in 3-5 weeks

Format: Paperback

Publisher: Wiley

Condition:

The following ISBNs are associated with this title:

ISBN - 10: 0471723231

ISBN - 13: 9780471723233

Seller Comments:

Item may show signs of shelf wear. Pages may include limited notes and highlighting. Includes supplemental or companion materials if applicable. Access codes may or may not work. Connecting readers since 1972. Customer service is our top priority.

From the Publisher

The authors of Process Improvement and Quality Management in the Retail Industry discuss quality management through the examination of several companies that won the esteemed Malcolm Baldrige National Quality Award. Authors George, Thomas, and Weimerskirch believe that Baldrige criteria define a management model because they provide one of the most comprehensive guides to understanding, assessing, controlling, and improving an organization for quality management. The authors also discuss many of the business-related problems of modern times, such as financial scandals, controversial social activism morale, and the impact of outsourcing to other countries. Overall, the book stresses the importance of good quality management to a company''s success.

Used books: 3 more copies of this item are available

Process Improvement and Quality Management in the Retail Industry

Process Improvement and Quality Management in the Retail Industry

by Stephen George Chris Thomas Arnold Weimerskirch

Delivered in 3-5 weeks

Condition:

Format: Paperback

Publisher: Wiley

Seller Comments:

Connecting readers with great books since 1972. Used books may not include companion materials, some shelf wear, may contain highlighting/notes, and may not include cd-rom or access codes. Customer service is our top priority!

$23.42

Process Improvement and Quality Management in the Retail Industry

Process Improvement and Quality Management in the Retail Industry

by Arnold Weimerskirch Chris Thomas Stephen George

Delivered in 3-5 weeks

Condition:

Format:

Publisher: John Wiley & Sons

Seller Comments:

Ships from the UK. Former Library book. Shows some signs of wear, and may have some markings on the inside. Your purchase also supports literacy charities.

$49.00

Process Improvement and Quality Management in the Retail Industry

Process Improvement and Quality Management in the Retail Industry

by Stephen George

Delivered in 3-5 weeks

Condition:

Format: Trade paperback

Publisher: John Wiley & Sons

Seller Comments:

Trade paperback (US). Glued binding. 242 p. Contains: Unspecified.

$189.22

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