Raving Fans: a Revolutionary Approach to Customer Service

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Raving Fans: a Revolutionary Approach to Customer Service

by Ken Blanchard

Used & Rare price

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Delivered in 3-5 weeks

Format: Hardcover

Publisher: William Morrow

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The following ISBNs are associated with this title:

ISBN - 10: 0688123163

ISBN - 13: 9780688123161

Seller Comments:

Selection as wide as the Mississippi.

From the Publisher

"Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans."

This, in a nutshell, is the advice given to a new Area Manager on his first day--in an extraordinary business book that will help everyone, in every kind of organization or business, deliver stunning customer service and achieve miraculous bottom-line results.

Written in the parable style of The One Minute Manager, Raving Fans uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month.

America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans.

Used books: 119 more copies of this item are available

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Raving Fans: a Revolutionary Approach to Customer Service

Raving Fans: a Revolutionary Approach to Customer Service

by Ken Blanchard; Sheldon Bowles

Delivered in 3-5 weeks

Condition:

Format: Hardcover

Publisher: William Morrow

Seller Comments:

Selection as wide as the Mississippi.

$6.09

Raving Fans: a Revolutionary Approach to Customer Service

Raving Fans: a Revolutionary Approach to Customer Service

by Kenneth H. Blanchard; Sheldon M. Bowles

Delivered in 3-5 weeks

Condition:

Format: Hardcover

Publisher: William Morrow

Seller Comments:

Book shows a small amount of wear-very good condition. Selection as wide as the Mississippi.

$6.09

Raving Fans: a Revolutionary Approach to Customer Service

Raving Fans: a Revolutionary Approach to Customer Service

by Kenneth H. Blanchard; Sheldon M. Bowles

Delivered in 3-5 weeks

Condition:

Format: Hardcover

Publisher: William Morrow

Seller Comments:

Book has a small amount of wear visible on the binding, cover, pages. Selection as wide as the Mississippi.

$6.09

Raving Fans: a Revolutionary Approach to Customer Service

Raving Fans: a Revolutionary Approach to Customer Service

by Kenneth H. Blanchard; Sheldon M. Bowles

Delivered in 3-5 weeks

Condition:

Format: Hardcover

Publisher: William Morrow

Seller Comments:

Book has a small amount of wear visible on the binding, cover, pages. Selection as wide as the Mississippi.

$6.09

Raving Fans: a Revolutionary Approach to Customer Service

Raving Fans: a Revolutionary Approach to Customer Service

by Kenneth H. Blanchard; Sheldon M. Bowles

Delivered in 3-5 weeks

Condition:

Format: Hardcover

Publisher: William Morrow

Seller Comments:

Selection as wide as the Mississippi.

$6.09

Raving Fans: a Revolutionary Approach to Customer Service

Raving Fans: a Revolutionary Approach to Customer Service

by Kenneth H. Blanchard; Sheldon M. Bowles

Delivered in 3-5 weeks

Condition:

Format: Hardcover

Publisher: William Morrow

Seller Comments:

Book has a small amount of wear visible on the binding, cover, pages. Selection as wide as the Mississippi.

$6.09

Raving Fans: a Revolutionary Approach to Customer Service

Raving Fans: a Revolutionary Approach to Customer Service

by Ken Blanchard; Sheldon Bowles

Delivered in 3-5 weeks

Condition:

Format: Hardcover

Publisher: William Morrow

Seller Comments:

Book has a small amount of wear visible on the binding, cover, pages. Selection as wide as the Mississippi.

$6.09

Raving Fans: a Revolutionary Approach to Customer Service

Raving Fans: a Revolutionary Approach to Customer Service

by Ken Blanchard; Sheldon Bowles

Delivered in 3-5 weeks

Condition:

Format: Hardcover

Publisher: William Morrow

Seller Comments:

Book has a small amount of wear visible on the binding, cover, pages. Selection as wide as the Mississippi.

$6.09

Raving Fans: a Revolutionary Approach to Customer Service

Raving Fans: a Revolutionary Approach to Customer Service

by Ken Blanchard; Sheldon Bowles

Delivered in 3-5 weeks

Condition:

Format: Hardcover

Publisher: William Morrow

Seller Comments:

Book has a small amount of wear visible on the binding, cover, pages. Selection as wide as the Mississippi.

$6.09

Raving Fans: a Revolutionary Approach to Customer Service

Raving Fans: a Revolutionary Approach to Customer Service

by Ken Blanchard; Sheldon Bowles

Delivered in 3-5 weeks

Condition:

Format: Hardcover

Publisher: William Morrow

Seller Comments:

Book has a small amount of wear visible on the binding, cover, pages. Selection as wide as the Mississippi.

$6.09

Raving Fans: a Revolutionary Approach to Customer Service

Raving Fans: a Revolutionary Approach to Customer Service

by Ken Blanchard; Sheldon Bowles

Delivered in 3-5 weeks

Condition:

Format: Hardcover

Publisher: William Morrow

Seller Comments:

Book has a small amount of wear visible on the binding, cover, pages. Selection as wide as the Mississippi.

$6.09

Raving Fans: a Revolutionary Approach to Customer Service

Raving Fans: a Revolutionary Approach to Customer Service

by Ken Blanchard; Sheldon Bowles

Delivered in 3-5 weeks

Condition:

Format: Hardcover

Publisher: William Morrow

Seller Comments:

Selection as wide as the Mississippi.

$6.09

Raving Fans: a Revolutionary Approach to Customer Service

Raving Fans: a Revolutionary Approach to Customer Service

by Ken Blanchard; Sheldon Bowles

Delivered in 3-5 weeks

Condition:

Format: Hardcover

Publisher: William Morrow

Seller Comments:

Book has a small amount of wear visible on the binding, cover, pages. Selection as wide as the Mississippi.

$6.09

Raving Fans: a Revolutionary Approach to Customer Service

Raving Fans: a Revolutionary Approach to Customer Service

by Kenneth H. Blanchard; Sheldon M. Bowles

Delivered in 3-5 weeks

Condition:

Format: Hardcover

Publisher: William Morrow

Seller Comments:

Selection as wide as the Mississippi.

$6.09

Raving Fans: a Revolutionary Approach to Customer Service

Raving Fans: a Revolutionary Approach to Customer Service

by Kenneth H. Blanchard; Sheldon M. Bowles

Delivered in 3-5 weeks

Condition:

Format: Hardcover

Publisher: William Morrow

Seller Comments:

Book has a small amount of wear visible on the binding, cover, pages. Selection as wide as the Mississippi.

$6.09

Raving Fans: a Revolutionary Approach to Customer Service

Raving Fans: a Revolutionary Approach to Customer Service

by Kenneth H. Blanchard; Sheldon M. Bowles

Delivered in 3-5 weeks

Condition:

Format: Hardcover

Publisher: William Morrow

Seller Comments:

Book has a small amount of wear visible on the binding, cover, pages. Selection as wide as the Mississippi.

$6.09

Raving Fans: a Revolutionary Approach to Customer Service

Raving Fans: a Revolutionary Approach to Customer Service

by Kenneth H. Blanchard; Sheldon M. Bowles

Delivered in 3-5 weeks

Condition:

Format: Hardcover

Publisher: William Morrow

Seller Comments:

Book has a small amount of wear visible on the binding, cover, pages. Selection as wide as the Mississippi.

$6.09

Raving Fans: a Revolutionary Approach to Customer Service

Raving Fans: a Revolutionary Approach to Customer Service

by Kenneth H. Blanchard; Sheldon M. Bowles

Delivered in 3-5 weeks

Condition:

Format: Hardcover

Publisher: William Morrow

Seller Comments:

Book has a small amount of wear visible on the binding, cover, pages. Selection as wide as the Mississippi.

$6.09

Raving Fans: a Revolutionary Approach to Customer Service

Raving Fans: a Revolutionary Approach to Customer Service

by Kenneth H. Blanchard; Sheldon M. Bowles

Delivered in 3-5 weeks

Condition:

Format: Hardcover

Publisher: William Morrow

Seller Comments:

Book has a small amount of wear visible on the binding, cover, pages. Selection as wide as the Mississippi.

$6.09

Raving Fans: a Revolutionary Approach to Customer Service

Raving Fans: a Revolutionary Approach to Customer Service

by Kenneth H. Blanchard; Sheldon M. Bowles

Delivered in 3-5 weeks

Condition:

Format: Hardcover

Publisher: William Morrow

Seller Comments:

Book has a small amount of wear visible on the binding, cover, pages. Selection as wide as the Mississippi.

$6.09

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