• General Merchandise Vendors


    FAQ for General Merchandise Vendors
    How do I establish a commercial relationship with Indigo Books & Music for General Merchandise product?
    The initial step to establish a commercial relationship with Indigo is for our Category Managers to assess your merchandise for sale in either or retail or online channels (or both).

    Will Indigo accept new product submissions for consideration by a Category Manager?
    Yes, please forward your product details to newvendor@indigo.ca. Your product details will be reviewed and directed to the appropriate Category Manager, who may then contact you directly for further detail.

    What are the requirements to transact with Indigo?
    Our Category Managers manage the transaction process with Indigo. Once a category manager has indicated an interest in purchasing your product for Indigo, the next steps to transact with us are as follows:

    • Accept Indigo’s Purchase Agreement ( including Certificate of Insurance Requirements)
    • Acknowledge agreement to Indigo’s Vendor Manual.
    • Be EDI compliant (please refer to the FAQ for EDI section for further detail)

    The Category Manager who purchases your product oversees this procedure.

    How do I register for a UPC number?
    1. To register for a UPC number : please go to www.gs1.org

    Do you deal with Overseas Vendors?
    Yes, opportunities from overseas vendors are assessed in the same manner that we assess vendors from North America.

    What are Indigo’s Quality Assurance (QA) Guidelines?
    Please refer to Indigo’s Vendor Manual for General Merchandise (Both Direct and Indigo Private Label) for Indigo’s QA Guidelines.

    How can I find the latest version of the Indigo’s Shipping Guide?
    Indigo’s Shipping Guide has been merged into the Indigo Vendor Manuals.

    Does Indigo have a Routing Guide?
    No. Please refer to the Indigo’s Vendor Manuals for our Shipping Guidelines.


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