201 Ways To Turn Any Employee Into A Star Player by Casey Fitts Hawley201 Ways To Turn Any Employee Into A Star Player by Casey Fitts Hawley

201 Ways To Turn Any Employee Into A Star Player

byCasey Fitts Hawley

Paperback | April 30, 2004

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The only resource a manager needs to turn a problem employee into a top performer

201 Ways to Turn Any Employee into a Star Performer arms managers with the strategies they need to deal with the full range of employee problems--including tardiness, low-quality work, constant complaining, and much more. Consultant Casey Hawley's unique approach to personnel problems replaces harsh discipline with positive, goal-oriented tactics that turn failing employees into team players. This straightforward guide gives managers the tools and training to:

  • Identify problems before they become serious
  • Develop the art of constructive feedback
  • Deal with defensive reactions from employees
  • Understand which problems need to be managed and which ones don't
  • Uncover the cause of a problem and help an employee talk about it
  • Foster discussion in group conflict situations • Create goals for employee improvement
  • Follow up on employee progress
Casey Fitts Hawley (Marietta, GA) teaches workshops on employee development and works as a consultant to companies such as BellSouth, Georgia-Pacific, and GTE.
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Title:201 Ways To Turn Any Employee Into A Star PlayerFormat:PaperbackDimensions:240 pages, 8.9 × 6.4 × 0.5 inPublished:April 30, 2004Publisher:McGraw-Hill EducationLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0071433708

ISBN - 13:9780071433709

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