The Trusted Advisor

October 9, 2001|
The Trusted Advisor by David H. Maister
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Bestselling author David Maister teams up with Charles H. Green and Robert M. Galford to bring us the essential tool for all consultants, negotiators, and advisors.

In today's fast-paced networked economy, professionals must work harder than ever to maintain and improve their business skills and knowledge. But technical mastery of one's discipline is not enough, assert world-renowned professional advisors David H. Maister, Charles H. Green, and Robert M. Galford. The key to professional success, they argue, is the ability to earn the trust and confidence of clients. To demonstrate the paramount importance of trust, the authors use anecdotes, experiences, and examples -- successes and mistakes, their own and others' -- to great effect. The result is an immensely readable book that will be welcomed by the inexperienced advisor and the most seasoned expert alike.
ContentsIntroductionHow to Use This BookPart One: Perspectives on Trust A Sneak Preview What would be the benefits if your clients trusted you more? What are the primary characteristics of a trusted advisor? What Is a Trusted Advisor? What do great trusted advisors all seem to do? Earning Trust What are the dynamics of trusting and bei...
Title:The Trusted Advisor
Product dimensions:256 pages, 8.44 X 5.5 X 0.7 in
Shipping dimensions:256 pages, 8.44 X 5.5 X 0.7 in
Published:October 9, 2001
Publisher:Free Press
Appropriate for ages:All ages
ISBN - 13:9780743212342

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