Admit It!: 21 Things You Already Know But Apparently Have Forgotten Regarding Client Service by Craig S. GalatiAdmit It!: 21 Things You Already Know But Apparently Have Forgotten Regarding Client Service by Craig S. Galati

Admit It!: 21 Things You Already Know But Apparently Have Forgotten Regarding Client Service

byCraig S. Galati

Paperback | October 25, 2005

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When did delivering mediocre client service become acceptable? It didn't! Then why do so many professional service firms fail to deliver excellent client service? Craig gives you 21 reminders that will make your clients say "wow!"
Title:Admit It!: 21 Things You Already Know But Apparently Have Forgotten Regarding Client ServiceFormat:PaperbackDimensions:56 pages, 8 × 5 × 0.13 inPublished:October 25, 2005Publisher:IuniverseLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0595373658

ISBN - 13:9780595373659

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