An Introduction to Quality Assurance in Health Care

Hardcover | December 15, 2002

byAvedis Donabedian

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Avedis Donabedian's name is synonymous with quality of medical care. He unraveled the mystery behind the concept by defining it in clear operational terms and provided detailed blueprints for both its measurement(known as quality assessment) and its improvement(known as quality assurance).Many before him claimed that quality couldn't be defined in concrete objective terms. He demonstrated that quality is an attribte of a system which he called structure, a set of organized activities whihc he called process, and an outcome which results from both. In this book Donabedian tells the full story of quality assessment and assurance in simple, clear terms. He defines the meaning of quality, explicates its components, and provides clear and systematic guides to its assessment and enhancement. His style is lucid, succinct, systematic and yetpersonal, almost conversational.

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Avedis Donabedian's name is synonymous with quality of medical care. He unraveled the mystery behind the concept by defining it in clear operational terms and provided detailed blueprints for both its measurement(known as quality assessment) and its improvement(known as quality assurance).Many before him claimed that quality couldn't ...

Avedis Donabedian is at University of Michigan.
Format:HardcoverDimensions:240 pages, 5.59 × 8.31 × 1.1 inPublished:December 15, 2002Publisher:Oxford University PressLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0195158091

ISBN - 13:9780195158090

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Table of Contents

Introduction1. The Components of Quality in Health Care2. Determining What to Monitor3. Determining Priorities in Monitoring4. Selecting Approaches to Assessing Performance5. Formulating Criteria and Standards6. Obtaining the Necessary Information7. Choosing When and How to Monitor8. Constructing a Monitoring System9. Bringing About Behavior Change10. The Effectiveness of Quality Monitoring

Editorial Reviews

"The book provides an excellent and refreshing summary statement of his scholarly articles and three-volume work in defining, monitoring, and assessing quality in healthcare...he provides a valuable example of how important it is to formulate a conceptual framework in the effort to improve thequality of healthcare."--Doody's