The concept of the therapeutic frame underlies a way of working with clients which both protects and contains the therapeutic relationship. Placing the client at the heart of the process, it can be used successfully to develop good practice across a range of theoretical approaches. In this introduction, Anne Gray clarifies the ideas behind the concept and shows why the frame is necessary. Through lively and extended case material, she shows how it influences the practical details of case management, such as third-party communications and fee payment, as well as what happens in a session. An experienced teacher and practitioner, she addresses those aspects of therapeutic work which the beginner often finds most difficult.