Best Practices: Difficult People: Working Effectively with Prickly Bosses, Coworkers, and Clients

April 3, 2007|
Best Practices: Difficult People: Working Effectively with Prickly Bosses, Coworkers, and Clients by John Hoover
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about

Every office has someone who''s no fun to be around. But getting along with that person—and managing them effectively—can make both your jobs easier. Difficult People, a comprehensive and essential resource for any manager on the run, shows you how.

Learn to:

  • Recognize why and when people act out
  • Identify different types of difficult people
  • Cope with difficult behavior
  • Get the most out of trouble employees
  • Nurture a harmonious work environment

The Collins Best Practices guides offer new and seasoned managers the essential information they need to achieve more, both personally and professionally. Designed to provide tried-and-true advice from the world''s most influential business minds, they feature practical strategies and tips to help you get ahead.

Every office has someone who's no fun to be around. But getting along with that person—and managing them effectively—can make both your jobs easier. Difficult People, a comprehensive and essential resource for any manager on the run, shows you how.Learn to:Recognize why and when people act outIdentify different types of difficult peopl...
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Title:Best Practices: Difficult People: Working Effectively with Prickly Bosses, Coworkers, and Clients
Format:Paperback
Product dimensions:160 pages, 8 X 4 X 0.29 in
Shipping dimensions:160 pages, 8 X 4 X 0.29 in
Published:April 3, 2007
Publisher:HarperCollins
Language:English
Appropriate for ages:All ages
ISBN - 13:9780061145599

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