Beyond the Bottom Line: How to Do More With Less in Nonprofit and Public Organizations

Hardcover | January 1, 1998

byMartin W. Sandler, Deborah A. Hudson, Carol Weiss

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This book brings to the management of nonprofit organizations and public sector organizations the kind of concepts that have long been applied to commercial firms. Management thinking has long been concentrated on the problems of managing commercial organizations. Authors Sandler and Hudsonset out to study the best managed nonprofit and government organizations and to determine what they did to achieve their success. The authors found that there is a close similarity between the management thinking of these organizations and that of profit-making firms. Each type of firm defined whotheir customers were and how to best serve them. They looked for ways of selling their particular product. They formed partnerships with other organizations in pursuit of their ultimate goals. They encouraged innovation among their workers. They diffused power down through the organizations to thelowest level possible. They created an atmosphere that made their workers feel valued. And they had extensive systems for communicating within and outside the organizations. The book develops these concepts in separate chapters and describes the organizations the authors study as examples. Sandler and Hudson are experienced writers who have produced a straightforward, non-technical work that analyzes the special problems and concerns that these organizations share andoffers a set of effective organizing principles to improve their management.

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This book brings to the management of nonprofit organizations and public sector organizations the kind of concepts that have long been applied to commercial firms. Management thinking has long been concentrated on the problems of managing commercial organizations. Authors Sandler and Hudsonset out to study the best managed nonprofit an...

Martin W. Sandler is the author of twenty-six books on a variety of subjects. An award-winning television producer as well, he was the writer and executive producer of the highly-acclaimed PBS television program Excellence in the Public Sector. Deborah A. Hudson has worked on several projects for the Tom Peters Group. As a writer ...

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Format:HardcoverDimensions:224 pages, 9.29 × 6.18 × 1.1 inPublished:January 1, 1998Publisher:Oxford University Press

The following ISBNs are associated with this title:

ISBN - 10:0195116127

ISBN - 13:9780195116120

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Table of Contents

James Champy: ForewordIntroductionPART I: Challenges1. The Challenge of Mission2. The Challenge of Change3. The Challenge of Managing for ResultsPART II: Competencies4. Serving the Customer5. Selling the Product6. Forming Effective Partnerships7. Creating a Climate for Innovation8. Sharing the Power9. Valuing People10. Communication Effectively11. Conclusion: Putting It All TogetherIndex