Brilliant Customer Service

Kobo ebook | July 10, 2012

byDebra Stevens

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Keep them coming back for more

 

Brilliant Customer Service is your guide to help you deliver exceptional customer service and keep your customers coming back time and time and again. It s for anyone involved in any organisation whether you run your own business, manage people or you are a customer facing employee. It doesn t matter what your budget is, you ll find lots of simple changes you can implement right now to build a highly successful customer service strategy.

BRILLIANT OUTCOMES

·        Identify your customers real needs and how best to meet them

·        Build trust and long term loyalty with your customers to stay ahead of the competition

·        Make sure you are remembered and recommended

Pricing and Purchase Info

$57.59 online
$74.79 list price (save 22%)
Available for download
Not available in stores

From the Publisher

Keep them coming back for more Brilliant Customer Service is your guide to help you deliver exceptional customer service and keep your customers coming back time and time and again. It s for anyone involved in any organisation whether you run your own business, manage people or you are a customer facing employee. It doesn t matter wh...

Format:Kobo ebookPublished:July 10, 2012Publisher:Pearson Education LimitedLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0273759957

ISBN - 13:9780273759959

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