Brilliant Customer Service by Debra Stevens

Brilliant Customer Service

byDebra Stevens

Kobo ebook | July 10, 2012

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Brilliant Customer Service is your guide to help you deliver exceptional customer service and keep your customers coming back time and time and again. It s for anyone involved in any organisation whether you run your own business, manage people or you are a customer facing employee. It doesn t matter what your budget is, you ll find lots of simple changes you can implement right now to build a highly successful customer service strategy.


·        Identify your customers real needs and how best to meet them

·        Build trust and long term loyalty with your customers to stay ahead of the competition

·        Make sure you are remembered and recommended

Title:Brilliant Customer ServiceFormat:Kobo ebookPublished:July 10, 2012Publisher:Pearson Education LimitedLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0273759957

ISBN - 13:9780273759959