Building Intelligent, Cross-platform, Messaging Bots by Michael YuanBuilding Intelligent, Cross-platform, Messaging Bots by Michael Yuan

Building Intelligent, Cross-platform, Messaging Bots

byMichael Yuan

Paperback | February 9, 2018

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Facebook, Amazon, Microsoft, and Slack are all investing heavily in intelligent bots, providing tools and platforms for building apps that serve users via natural conversation. Now, there's a practical guide to chatbot programming on these exciting new platforms: all the knowledge you need to start creating real solutions, and get ahead of the curve as the tools evolve and mature.


Software development expert and entrepreneur Michael Yuan begins by introducing the powerful business case for chatbots and "Conversation as a Platform (CaaP)" Next, he introduces several pivotal technologies, including Facebook's Messenger; Slack's Hubot bot platform and its PHP-and-Java backend; Amazon's Alexa; and Microsoft's eagerly-anticipated Skype / Cortana bot platform. You'll learn how each of these platforms works, and how to use current tools to begin creating your own chatbot applications.


Yuan covers key issues ranging from social media integration to scripted conversations, natural language enhancement, AI-based conversation, and conversation design -- even the use of humor and human scriptwriters. He also introduces a powerful framework for abstracting away native "glue code," so it's easier to move among platforms or write code for several of them at once.

Title:Building Intelligent, Cross-platform, Messaging BotsFormat:PaperbackDimensions:320 pages, 8.75 × 6.35 × 0.68 inPublished:February 9, 2018Publisher:Pearson EducationLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0134650611

ISBN - 13:9780134650616


Table of Contents

Part I: Genesis
1. From DevOps to Conversational Commerce
2. Hello World, Facebook
3. Hello World, Slack
4. Hello World, Alexa

Part II: Command and Control
5. A Digital Assistant
6. Assistant Skills
7. Build Your Own Automation

Part III: Making Conversations
8. A Conversational Bot
9. Scripted Conversations
10. Natural Language Enhancement
11. Conversation Design

Part IV: AI-based Conversations
12. Markov Chain Bot
13. Case Based Reasoning Bot
14. PandoraBots

Part V
15. HipChat
16. Twitter
17. SMS
18. Roll Your Own Chat Services