What can help employees to stay effective in the face of tough demands and difficult circumstances, and equip them to bounce back from setbacks?
When it comes to workplace pressure, managers' actions can mean the difference between improving or permanently damaging resilience in the workforce. Drawing on contemporary research and professional case studies, the authors of this definitive guide examine the main sources of work related stress, and explore how personal resilience can be developed both within and outside the work context. They take the value of resilience beyond bouncing back, to include sustainable recovery, buffering against ongoing stress, and measurable benefits for business performance. The result is an expert resource for managers and professionals including human resource specialists, learning and development practitioners and organizational psychologists. It includes suggestions and proven techniques for commissioning, designing and delivering resilience-building solutions for the workplace.