Building Trust and Constructive Conflict Management in Organizations by Patricia Elgoibar

Building Trust and Constructive Conflict Management in Organizations

byPatricia Elgoibar, Martin Euwema, Lourdes Munduate

Kobo ebook | June 24, 2016

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This book presents the most recent theoretical insights and practical intervention methods to (re)build trust between management and organized employees in organizations.  Offering a multidisciplinary perspective on trust and conflict management in organizations, the book draws from diverse fields such as organizational psychology, business, law, industrial relations and sociology. It examines the often encountered breaches of trust between management and organized workers, and the resulting destructive social conflicts, social actions, strikes or dramatic business decisions. Its focus is on trust and conflict management at the organizational level in an industrial relations context: that of employee representatives and management. The book introduces a new theoretical approach: the Tree of Trust, designed to analyse and mediate the interconnected levels of trust and distrust in industrial relations. It presents case studies and practical recommendations to build trust and constructive conflict management in the organizations, and illustrates these by means of experiences from different countries around the globe.

Title:Building Trust and Constructive Conflict Management in OrganizationsFormat:Kobo ebookPublished:June 24, 2016Publisher:Springer International PublishingLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:3319314750

ISBN - 13:9783319314754

Appropriate for ages: All ages

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