Business Communication: Connecting at work (with CD) by Hory Sankar Mukerjee

Business Communication: Connecting at work (with CD)

byHory Sankar Mukerjee

Paperback | July 15, 2012

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Business Communication: Connecting at work is a comprehensive textbook designed especially for the post graduate students of business management. It takes a practice oriented approach to explain the core concepts of business communication with the help of examples, case studies, exhibits and alot of illustrations. The book opens with an introduction to business communication and enumerates various communication skills such as oral and non-verbal skills and listening skills. The next section focuses on writing skills. It highlights the importance of planning before writing. It goes on to discuss various kindsof written messages, including official documents such as reports and proposals. The following section looks at interpersonal communication skills. It comprises communication in groups and teams, negotiation skills, delivering good presentation and communicating effectively through visual medium. Itis followed by a discussion on business etiquettes and cross cultural communication. The final section prepares the readers to develop effective resumes and face group discussions and interviews with confidence, along with insight in to important technologies related to business communication. Students will find this book helpful for its comprehensive coverage. The book will also be useful for working professionals for its strong theoretical and practical base.

About The Author

Hory Sankar Mukerjee is currently a Lead- Education and Research with Infosys Technologies Limited, Hyderabad. He has an MBA from SIBM, Pune and a post graduate degree in economics from Annamalai University. He has got a professional experience of nearly 7 years, divided in academic Institutions and Industry, like Standard Chartered a...

Details & Specs

Title:Business Communication: Connecting at work (with CD)Format:PaperbackDimensions:608 pagesPublished:July 15, 2012Publisher:Oxford University PressLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:019807347X

ISBN - 13:9780198073475

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Table of Contents

Part 1: Communication in Organizations1. Introduction to business environment and communication2. Basics of communication3. Corporate communication4. Listening skills5. Verbal and non verbal communicationPart 2: Written Communication6. Good writing skills7. Planning and writing messages8. Writing different messages9. Writing business reports and proposalsPart 3: Interpersonal communication10. Work relationships11. Negotiation skills12. Creating and Delivering good presentations13. Analyzing and interpreting data and communicating visuallyPart 4: Business Etiquettes and cross cultural communication14. Business and social etiquettes15. Communicating across bordersPart 5: Resumes and Interviews16. Career planning and resumes17. GD, interviews and follow up18. Technology in Business CommunicationAppendix