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The New York Times and Washington Post bestseller that changed the way millions communicate “[ Crucial Conversations ] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves…

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The Fifth Canadian edition of Everyday Encounters by Wood/Schweitzer is a theory-based interpersonal communication textbook, unique in its emphasis on theories, research, and skills with attention paid to trends in Canadian social life. The conversational writing…

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Canadian Business English has helped thousands of Canadian students improve their language skills. The seventh edition of Canadian Business English continues to offer Canadian students the tools they need to reach excellence in language skills while reflecting…

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Using clear, direct language and easy-to-follow principles, this concise technical writing manual carefully guides students in becoming effective technical writers and clear professional communicators.

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Essentials of Business Communication 8Ce presents a streamlined approach to business communication that includes unparalleled resources and author support for instructors and students. This text provides a three-in-one learning package: authoritative text,…

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You’ll get up to speed fast on the most essential business skills with this set of concise, practical primers. Finance Basics explains the fundamentals of corporate finance—and its jargon; Running Meetings gives you the tools and checklists you need to…

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a href="http://www.oupcanada.com/ebrochure/portal/meyer.html"img src="/images/hed/closer_look_btn.gif"/a Communicating for Results offers practical, classroom-tested instruction in the rhetorical techniques and persuasive strategies that students need to become…

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Hold anyone accountable. Master performance discussions. Get RESULTS. Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority…

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Mark Twain once observed, “A lie can get halfway around the world before the truth can even get its boots on.” His observation rings true: Urban legends, conspiracy theories, and bogus public-health scares circulate effortlessly. Meanwhile, people…

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Experts in public relations, marketing, and communications have created the most comprehensive textbook specifically for Canadian students and instructors. Logically organized to lead students from principles to their application-and generously supplemented with…

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Essentials of Business Communications is a must-have resource for students who are looking to succeed in today's technologically enhanced workplace. Retained in this new edition are the elements that have made it so successful - clear and concise examples,…

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Designed to equip students with the skills for effective business communication, Communicating for Results offers practical, classroom-tested instruction not just in grammar but in the rhetorical techniques and persuasive strategies that students need to become…