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Never Split the Difference: Negotiating As If Your LIfe Depended On It

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A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations-whether in the boardroom or at home. ** A Wall Street Journal Bestseller ** After a stint policing the rough streets of Kansas City, Missouri,…
Everybody Writes: Your Go-To Guide to Creating Ridiculously Good Content

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Finally a go-to guide to creating and publishing the kind of content that will make your business thrive. Everybody Writes is a go-to guide to attracting and retaining customers through stellar online communication, because in our content-driven world, every one…
The Power Of Nunchi: The Korean Sixth Sense For Winning Friends And Influencing People

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"A must-read for anyone interested in the art of intuitively knowing what others feel." --Haemin Sunim, bestselling author of The Things You Can See Only When You Slow Down and Love for Imperfect Things Improve your nunchi. Improve your life. Have you ever…
Crucial Conversations: Tools for Talking When Stakes Are High, Second Edition

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The New York Times and Washington Post bestseller that changed the way millions communicate “[ Crucial Conversations ] draws our attention to those defining moments that literally shape our lives, our relationships, and our world…. This book deserves…
I Wish I'd Said That!: How to Talk Your Way Out of Trouble and Into Success

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For anyone who's ever said, "I wish I hadn't said that;" or "I wish I'd said what I was really thinking;" this is for you. Based on the six styles of communication (noble, socratic, reflective, magistrate, candidate, senator), it shows you how to deal with…
How To Deal With Difficult People: Smart tactics for overcoming the problem people in your life

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DON’T LET PROBLEM PEOPLE GET TO YOU! Whether it’s a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is…
Writing in the Technical Fields: A Practical Guide

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Writing in the Technical Fields is a concise guide that introduces students to the elements of technical writing. Using clear, direct language and easy-to-follow principles, this second edition teaches students how to approach a wide range of fundamental concepts…
I Hear You: The Surprisingly Simple Skill Behind Extraordinary Relationships

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What if making one tweak to your day-to-day conversations could immediately improve every relationship in your life? In this 3-hour, conversational read, you'll discover the whats, whys, and hows of one of the most valuable (yet surprisingly little-known)…
How To Talk To Anyone: 92 Little Tricks For Big Success In Relationships

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"You'll not only break the ice, you'll melt it away with your new skills." -- Larry King "The lost art of verbal communication may be revitalized by Leil Lowndes." -- Harvey McKay, author of “How to Swim with the Sharks Without Being Eaten Alive”…
Making Conversation: Seven Essential Elements Of Meaningful Communication
Hardcover

|December 1, 2020

$34.52 online

$36.99list price

save 6%

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A former Senior Partner and Global Managing Director at the legendary design firm IDEO shows how to design conversations and meetings that are creative and impactful.   Conversations are one of the most fundamental means of communicating we have as…
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