Business Communication

Paperback | September 6, 2012

byMeenakshi Raman, Prakash Singh

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The second edition of Business Communication has been updated with one two new chapters, new sections, new figures and photographs, and appendices. The text material has been restructured to focus on the changes since the last edition. It is now divided into four parts and has 21 chapters.Beginning with an introduction to the principles of business communication, the book discusses the written aspect of business communication. The third part concentrates on developing oral skills for business and finally the fourth part analyses specific communication needs.It provides in-depth coverage of the core components of business communication: oral communication, written communication, and group and persuasive communication.

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The second edition of Business Communication has been updated with one two new chapters, new sections, new figures and photographs, and appendices. The text material has been restructured to focus on the changes since the last edition. It is now divided into four parts and has 21 chapters.Beginning with an introduction to the principle...

Meenakshi Raman, Group Leader, Humanities And Management, at the BITS Pilani, Goa campus has several years of teaching experience and has taught English and communication at various levels. She has co-authored three other books in the area of communication and has several articles to her credit. Prakash Singh is Assistant Professor, I...

other books by Meenakshi Raman

Format:PaperbackDimensions:640 pages, 9.84 × 7.48 × 0.01 inPublished:September 6, 2012Publisher:Oxford University PressLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:019807705X

ISBN - 13:9780198077053

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Table of Contents

Part I: Understanding Business Communication1. Nature and Scope of Communication2. Non-verbal Communication3. Cross-cultural communication (new chapter)4. Technology-enabled Business CommunicationPart II: Writing Business Messages and Documents5. Business writing6. Business Correspondence7. Instructions8. Business Reports and Proposals9. Career building and Resume writing (new chapter)Part III: Developing Oral Communication Skills for Business10. Effective Listening11. Business Presentations and Public Speaking12. Conversations13. Interviews14. Meetings and Conferences15. Group Discussions and Team Presentations16. Team BriefingPart IV: Understanding Specific Communication Needs17. Communication across Functional Areas18. Corporate Communication19. Persuasive Strategies in Business Communication20. Ethics in Business Communication21. Business Communication AidsAppendicesDT Transitional words and phrasesDT Action wordsDT Interview questionsDT Common usage errorsDT Commonly misspelt wordsDT British and American vocabularyIndex