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How To Work A Room is the classic bestselling self-help book on improving communication and socialization skills in business and life, giving you the confidence and tools to walk into any room and shine. The 25th Anniversary Edition is fully revised and updated,…

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A revised edition of the classic guide on how to best resolve conflict in today's technologically advanced workplace. Your work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details…

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Your Passport to International Business Etiquette The most authoritative and comprehensive text of its kind, Kiss, Bow, or Shake Hands, 2nd Edition is your must-have guide to proper international business protocol. With countries such as China and India taking on…

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A four-step process to gain the soft skills necessary for professional success Study after study has proven that “soft skills” which includes professional presence are one of the biggest factors in professional success. Without them, it’s hard…

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Do you freeze up every time a greeting card gets passed around the office? Everybody else seems to know exactly what to write, but your mind goes blank. What do you do? Consult this book! It contains more than 600 sentiments you can write in greeting cards for…

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"This is a timely must-read for managers and anyone who has ever had to deal with a difficult coworker; it addresses a ubiquitous problem in a proactive, positive manner that should get the desired results." - Publishers Weekly Everyone has a “schmuck” in their…

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Now with a new chapter that focuses on what great bosses really do. Dr. Sutton reveals new insights that he's learned since the writing of Good Boss, Bad Boss. Sutton adds revelatory thoughts about such legendary bosses as Ed Catmull, Steve Jobs, A.G. Lafley,…

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The Definitive Guide to Professional Behavior Whether you’re eating lunch with a client, Skyping with your boss, or meeting a business partner for the first time--it's all about how you present yourself. The Essentials of Business Etiquette gives you 101…

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In a recent survey, eight out of 10 Americans felt that a lack of respect and courtesy is a serious national problem. Four out of 10 admitted to behaving badly themselves. Do you want to be part of the problem or part of the solution? Don't Take the Last Donut…

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Completely revised and updated, the third edition of the Posts' The Etiquette Advantage in Business is the ultimate guide professionals need to navigate everyday and unusual situations in the office—the key to professional and personal success. Today,…

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Climb the Corporate Ladder Without Stepping on Others From ethics columnist and Harvard lecturer Jeffrey L. Seglin, discover practical tips for succeeding professionally by succeeding socially. Practicing business etiquette doesn't mean pretending to be someone…

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Kiss, Bow, or Shake Hands: Latin America reveals the subtleties of interaction, negotiation strategies, and professional skills you need to keep poised for success in your business travels.    As Americans embark on more global business, we must…