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Now with a new chapter that focuses on what great bosses really do. Dr. Sutton reveals new insights that he's learned since the writing of Good Boss, Bad Boss. Sutton adds revelatory thoughts about such legendary bosses as Ed Catmull, Steve Jobs, A.G. Lafley,…

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A four-step process to gain the soft skills necessary for professional success Study after study has proven that “soft skills” which includes professional presence are one of the biggest factors in professional success. Without them, it’s hard…

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The No Asshole Rule is a New York Times, Wall Street Journal , USA Today and Business Week bestseller.

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Completely revised and updated, the third edition of the Posts' The Etiquette Advantage in Business is the ultimate guide professionals need to navigate everyday and unusual situations in the office—the key to professional and personal success. Today,…

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Your Passport to International Business Etiquette The most authoritative and comprehensive text of its kind, Kiss, Bow, or Shake Hands, 2nd Edition is your must-have guide to proper international business protocol. With countries such as China and India taking on…

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Do you freeze up every time a birthday card gets passed around the office? Everybody else seems to know exactly what to write, and you can’t just sign your name. What do you do? Buy this book! It contains 101 unique sentiments you can scrawl on birthday cards for…

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Do you freeze up every time a greeting card gets passed around the office? Everybody else seems to know exactly what to write, but your mind goes blank. What do you do? Consult this book! It contains more than 600 sentiments you can write in greeting cards for…

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A revised edition of the classic guide on how to best resolve conflict in today's technologically advanced workplace. Your work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details…

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Ideal for Everyone from Global Executives to Globe-Hopping Tourists Did you know: * In Switzerland, a kiss on the cheek can be either expected-or deeply offensive? * If you don't want to share in after-dinner drinks in Hungary, you'd better have a good…

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East-West business is booming as thousands of people flock to China. The author, with 25 years of experience dealing with the Chinese, provides up-to-date advice on how to succeed, avoid gaffes, interpret behaviour and make positive impressions.

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A guide to etiquette in various social settings.

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In a recent survey, eight out of 10 Americans felt that a lack of respect and courtesy is a serious national problem. Four out of 10 admitted to behaving badly themselves. Do you want to be part of the problem or part of the solution? Don't Take the Last Donut…