Cdn Ed Office Procedures For Administrative Professionals: First Edition

Spiral Bound | December 3, 2004

byPatsy Fulton-calkins, Diane Blaney

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Maintaining a focus on preparing students for all levels of the office environment, the first Canadian edition of Office Procedures for Administrative Professionals provides in-depth coverage of the technological changes currently impacting the Canadian workplace. This text is designed to develop the knowledge and skills necessary for success in today's office environment in key areas such as communication, human relations, and time and stress management.

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Maintaining a focus on preparing students for all levels of the office environment, the first Canadian edition of Office Procedures for Administrative Professionals provides in-depth coverage of the technological changes currently impacting the Canadian workplace. This text is designed to develop the knowledge and skills necessary for ...

Format:Spiral BoundDimensions:10.88 × 8.5 × 0.75 inPublished:December 3, 2004Publisher:Nelson College IndigenousLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0176415726

ISBN - 13:9780176415723

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Table of Contents

PrefacePart 1: The Workplace: Succeeding in a Changing WorkplaceSucceeding in the Work EnvironmentTeleworkTime, Stress, and Anger ManagementEthical Behaviour and Workplace StandardsPart 2: Communication: Skills for a Diverse Working EnvironmentThe Communication ProcessCreating and Preparing Business DocumentsCreating Effective PresentationsTelecommunicationsPart 3: Office Administration: Providing Administrative SupportMastering TechnologyInformation Distribution and ReprographicsFinancial Transactions and RecordkeepingRecords ManagementWorkplace Visitors and Scheduling AppointmentsPlanning and Organizing Meetings and ConferencesArranging for Business TravelPart 4: Your Career: Planning for the FutureYour Career PathLeadershipGlossaryEndnotesIndex