Change at Work by Peter Cappelli

Change at Work

byPeter Cappelli, Laurie Bassi, Harry Katz

Hardcover | April 30, 1999

not yet rated|write a review

Pricing and Purchase Info

$91.05

Earn 455 plum® points

In stock online

Ships free on orders over $25

Not available in stores

about

A far-reaching transformation is taking place in the US in the relationship between employers and employees. The lessons learned from Japan and from "best practice" companies like IBM about how job security, training, and internal development can improve employee commitment and performancehave given way to a new set of lessons about how companies can redue fixed costs, increase flexibility, and improve performance by eliminating the elaborate employment systems that prepared employees for long careers in the company.Where the old arrangement protected employees from outside market forces, the new ones drag the market right back in through downsizing, contingent workforces, hiring on the outside for new skills, and compensation contingent on overall organizational performance. New work systems that reengineerprocesses and empower employees "flatten" the organizational chart, cutting management jobs in particular and reducing opportunities for career development. The new arrangements shift many of the risks of business from the firm to the employees and make employees, rather than employers, responsiblefor developing their own skills and careers. They also increase the demands placed on workers while reducing what they receive back for their efforts. While morale is down and stress is up, employee performance seems to be rising largely because of fear driven by the shortage of good jobs.Change at Work explores the theme that employees have paid the price for the widespread restructuring of American firms as illustrated by reduced security, greater effort and hours, and reduced morale. In this important study--commissioned by the National Planning Asociation's Committee on NewAmerican Realities--the authors consider how individuals and employers need to adapt to the new arrangements as well as the implicatioons for important policy issues such as how skills will be developed where the attachment to the firms is sharply reduced.The future is uncertain, but the authors argue that the traditional relationship between employer and employee will continue to erode, making this work essential reading for managers concerned with the profound impact corporate restructuring has had on the lives of workers.

About The Author

Peter Cappelli is at The Wharton School, University of Pennsylvania.

Details & Specs

Title:Change at WorkFormat:HardcoverDimensions:288 pages, 6.5 × 9.49 × 1.02 inPublished:April 30, 1999Publisher:Oxford University Press

The following ISBNs are associated with this title:

ISBN - 10:0195103270

ISBN - 13:9780195103274

Customer Reviews of Change at Work

Reviews

Extra Content

Table of Contents

Introduction1. The Pressures to Restructure Employment2. Downsizing and Employment Insecurity3. Work Organization4. Job Training Programs and Practices5. Implications for Policy: A "Skills Gap"?6. The Effects of Restructuring on Employees7. Conclusions

From Our Editors

Change at Work explores the theme that employees have paid the price for the widespread restructuring of American firms as illustrated by reduced security, greater effort and hours, and reduced morale. In this important study - commissioned by the National Planning Association's Committee on New American Realities - the authors consider how individuals and employers need to adapt to the new arrangements as well as the implications for important policy issues such as how skills will be developed where the attachment to firms is sharply reduced. The future is uncertain, but the authors argue that the traditional relationship between employer and employee will continue to erode, making this work essential reading for managers concerned with the profound impact corporate restructuring has had on the lives of workers.

Editorial Reviews

"...may prove to be the most significant contribution to the field of IR in the USA in at least a decade.[...]Overall, this book is impressively researched, providing a thorough overview of the relevant US literature, and drawing from a broad array of sources.[...]...an important book, notjust because of its message, but also because of the issues it addresses and the debate it is likely to engender."--British Journal of Industrial Relations