Coaching and Mentoring Skills (NetEffect Series)

Paperback | June 3, 2004

byAndrew J. Dubrin

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This practical, hands-on book covers twelve key areas of skill development that enable today's learners to become effective coaches and mentors of tomorrow. It contains useful and serious advice - based on research, theory, and practice - encouraging innovation, improvement, and the type of individual contributions that create an environment of corporate success and continuous learning. Chapter topics include building trust, showing empathy, active listening, using influence tactics, helping others set goals, monitoring performance, giving feedback, encouraging positive actions, discouraging negative actions, training team members, helping others solve problems, helping difficult people, and developing protégés. For team players - especially those in corporate settings - who want to become leaders, supervisors, and mentors.

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From the Publisher

This practical, hands-on book covers twelve key areas of skill development that enable today's learners to become effective coaches and mentors of tomorrow. It contains useful and serious advice - based on research, theory, and practice - encouraging innovation, improvement, and the type of individual contributions that create an e...

From the Jacket

I very much like the support for the writing process. This text has the best support of any introduction to literature text that I have seen.  I think it is good to divide the discussion of the writing process among several chapters.  I like the reminders of the process throughout all chapters. –Denise Nemec, NorthwestArkansas Communi...

An accomplished author, Andrew J. DuBrin, Ph.D., brings to his work years of research experience in business psychology. His research has been reported in Entrepreneur, Psychology Today, The Wall Street Journal, Fortune, Small Biz, and more than 100 other national magazines and local newspapers. An active speaker, Dr. DuBrin has ap...

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Format:PaperbackDimensions:192 pages, 9 × 6.8 × 0.6 inPublished:June 3, 2004Publisher:Pearson EducationLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0130922226

ISBN - 13:9780130922229

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Extra Content

Table of Contents

1. Building Trust.

  2. Showing Empathy.

  3. Active Listening.

  4. Using Influence Tactics.

  5. Helping Others Set Goals.

  6. Monitoring Performance.

  7. Giving Feedback.

  8. Encouraging Positive Actions.

  9. Discouraging Negative Actions.

10. Training Team Members.

11. Helping Others Solve Problems.

12. Helping Difficult People.

13. Developing Protégés.

Editorial Reviews

"Understanding Performance is a helpful section for any supervisor . . . . Down-to-earth suggestions! . . . . Straightforward approach . . . . Great material with realistic illustrations . . . ." — Diane Paul, Trainer and Instructor "This is a practical, easy to read book that presents information that can be used immediately in a variety of circumstances . . . . I enjoyed the book very much." — Kristopher Blanchard "Practical skill-building exercises . . . questions are thought-provoking . . . . The action plan-this is a practical, real-life tool that a reader can take away and implement." — Marnie Green, Management Education Group