Collins Hotel And Hospitality English

Other | January 9, 2012

byMike Seymour

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This unique self-study course is for elementary-level adults who need English for the hospitality industry, such as workers in hotels and restaurants. Ideal for front-line staff who need to communicate confidently in English to maintain good customer relations.

  • 24 compact units cover a wide range of practical scenarios, such as meeting and greeting guests, taking orders at breakfast and at the bar, handling guest complaints and dealing with guest requests.
  • 4-page unit includes an easy-to-follow photo story that deals with the topic of the unit and introduces key functional language.
  • The pocket-sized course book also contains vocabulary lists for quick reference, practical examples of typical emails, an answer key and a pronunciation guide to further aid the self-study learner.
  • The audio CD provides valuable listening practice to accompany each unit.

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From the Publisher

This unique self-study course is for elementary-level adults who need English for the hospitality industry, such as workers in hotels and restaurants. Ideal for front-line staff who need to communicate confidently in English to maintain good customer relations.24 compact units cover a wide range of practical scenarios, such as meeting ...

Format:OtherDimensions:160 pages, 8.9 × 6.5 × 1.4 inPublished:January 9, 2012Publisher:Harpercollins (uk)Language:English

The following ISBNs are associated with this title:

ISBN - 10:0007431988

ISBN - 13:9780007431984

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