Communicating At Work: Strategies For Success In Business And The Professions

Paperback | September 26, 2012

byRonald Adler, Jeanne Marquardt Elmhorst, Kristen Lucas

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Connect under 'Communication - Business Communication'

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From the Publisher

Connect under 'Communication - Business Communication'

Format:PaperbackDimensions:10 × 8 × 0.7 inPublished:September 26, 2012Publisher:McGraw-Hill EducationLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0078036801

ISBN - 13:9780078036804


Extra Content

Table of Contents

Part One: Basics of Business and Professional Communication

Strategic Case: Sundown Bakery

1. Communicating at Work

2. Communication, Culture, and Work

Part Two: Personal Skills

Strategic Case: Omnicom Marketing

3. Listening

4. Verbal and Nonverbal Messages

5. Interpersonal Skills

6. Principles of Interviewing

Part Three: Working in Groups

Strategic Case: Museum of Springfield

7. Working in Teams

8. Effective Meetings

Part Four: Making Effective Presentations

Strategic Case: Fresh Air Sports

9. Developing and Organizing the Presentation

10. Verbal and Visual Support in Presentations

11. Delivering the Presentation

12. Types of Business Presentations

Appendix I: Interviewing Materials

Appendix II: Sample Presentations

Appendix III: Business Writing